Open To Work
Mike Haleas
Tampa,USA
Work Preference
Summary
Dynamic leader with over 20 years of experience in driving strategic initiatives and fostering team collaboration. Seeking to leverage expertise in project management and team development to enhance organizational performance and achieve company goals.
Overview
32
32
years of professional experience
3
3
Certifications
Work History
Manager, Account Services
DMD Marketing Corp, an IQVIA Digital Company
Rosemont, IL
04.2016 - Current
- Increased efficiency by 70% while reducing waste by driving the adoption of team products, tools, processes, and best practices
- Generated consistent client sales growth with revenues over $2M
- Configured and trained over 100 employees across eight departments, improving implementation through the installation of the Workfront software solution
- Administered over 200 users while organizing and standardizing project and report templates
- Coordinated and maintained 40 monthly digital marketing projects directed to healthcare professionals for major pharmaceutical companies, healthcare agencies, and publishers
- Planned, organized, and executed digital and print campaigns
- Advised internal and external teams on campaign best practices and post-campaign analysis, ensuring state and federal compliance throughout
- Maintained and updated department sales forecast, serving as the Salesforce Administrator
- Launched campaigns across cross-functional teams, ensuring timely and efficient execution
- Fostered a cross-functional collaborative environment to encourage the exchange of ideas
- Increased team productivity by 15% by streamlining communication channels and incorporating advanced project management tools.
Client Relationship Manager
Hallmark Data Systems
Skokie, IL
04.2014 - 03.2016
- Led over 20 accounts, including BNP Media, PennWell Publishing, and Grand View Media
- Transformed a behind-schedule, over-budget project to original timelines and budgets
- Controlled data and processes across email, electronic communication, web services, print transactions, and telemarketing for multiple clients
- Defined project expectations, goals, and scopes
- Improved product quality by implementing project controls and development methods aligned with software development standards
- Collaborated with outside customer vendors, including data providers, telemarketers, printers, list rental brokers, email providers, and audit bureaus, to fulfill processing needs
- Created and altered magazine web subscription forms as needed
- Developed plans and spearheaded IT-based initiatives and technical implementation resources
- Supported large enterprise programs and process developments for novel circumstances
- Improved client satisfaction scores by 25% through personalized engagement strategies.
Project Manager
Pierce & Associates
Chicago, IL
01.2010 - 01.2014
- Increased efficiency by 60% and decreased revenue losses by 25%
- Spearheaded projects valued at up to $5M
- Drafted, reviewed, and evaluated legal pleadings and documents
- Trained new staff on newly implemented and long-standing cross-functional procedures
- Cultivated positive client relationships by heading email, telephone, and in-person interactions
- Updated clients on hearing results and litigation status
- Owned and completed time-sensitive projects and assignments effectively
- Liaised with small banking institutions, large mortgage providers, and government agencies
- Obtained high employee performance by championing engaging and positive atmospheres
- Maximized all available assets and resources to boost employee productivity and performance
- Translated business initiatives into automation implementation solution strategies.
Regional Manager
42 Consulting
Scottsdale, AZ
01.1994 - 01.2010
- Coordinated the financial performance of over 15 branches through budgets, work order reports, balance sheets, trends, and sales pipeline forecasts
- Grew new branch revenue by 150% in the initial years of operation to achieve record revenue
- Recruited, motivated, and developed long-term employees
- Leveraged marketing, administrative, and human resource skills to improve ongoing operations
- Resolved policy conflicts and assisted new managers and other staff with any disputes
- Minimized overhead by leading all office procedures and projects to maximize efficiency
- Increased productivity in small markets
- Collaborated with business unit executives and other key stakeholders to understand business processes and define associated requirements for vendor-hosted applications
- Obtained necessary commitments to implement new contract types within the contract system.
Education
B.S. - Electrical Engineering
Illinois Institute of Technology
B.S. - Business Administration
Capella University
Skills
- AutoCAD
- CSS
- Google Sheets
- HTML
- IBM Lotus Notes
- JavaScript
- JIRA
- JQuery
- Lotus
- Microsoft Office
- Microsoft Project
- Minitab
- PMP
- QuickBooks
- Salesforce
- Scrum
- SharePoint
- Six Sigma
- SQL
- Gmail
- Adobe Workfront
- CPQ
- Slack
- Confluence
- Lean Office
- 5S
Accomplishments
- Efficiency Improvement Initiative: Achieved efficiency improvement of 70% by optimizing processes and software adoption.
- Revenue Growth Achievement: Contributed to $2M revenue growth through strategic client sales campaigns.
- Employee Training Success: Led training for 100 employees, enhancing team performance across eight departments.
- Marketing Project Execution: Executed 40 digital marketing projects monthly, ensuring high client satisfaction.
Certification
- Adobe certified expert - core developer expert
- Lean six sigma green belt certified
- PMP-certified project manager
- Workfront certified administrator
Affiliations
- Project Management Institute (PMI)
- Delta Mu Delta (Business Honor Society)
Languages
English
Native or Bilingual
Greek
Native or Bilingual
Software
Microsoft Office
Javascript
SQL
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Manager, Account Services
DMD Marketing Corp, an IQVIA Digital Company
04.2016 - Current
Client Relationship Manager
Hallmark Data Systems
04.2014 - 03.2016
Project Manager
Pierce & Associates
01.2010 - 01.2014
Regional Manager
42 Consulting
01.1994 - 01.2010
B.S. - Business Administration
Capella University
B.S. - Electrical Engineering
Illinois Institute of Technology