Summary
Overview
Work History
Education
Skills
Timeline
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Mike Hammaker

Troy,OH

Summary

Promote employee motivation and keep department operation aligned with goals by leveraging proactive management style. Encouraging with employees and diplomatic in mediating conflicts to enhance satisfaction and team collaboration. Excellent relationship-builder with good communication, time management and multitasking skills focused on boosting business short- and long-term success. Administrative leader offering experience prioritizing and delegating administrative tasks to drive goal achievement. Proficient in schedule coordination, resource allocation and office supply inventory management. Dedicated to training and mentoring top talent while cultivating a productive work culture.

Overview

24
24
years of professional experience

Work History

Department Manager

Menards
01.2018 - 01.2023
  • Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
  • Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
  • Communicated with managers of other departments to maintain transparency.
  • Motivated associates to consistently deliver effective selling behaviors through coaching and recognition.
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Partnered with merchandising team to plan and execute floor moves, merchandise placement and overall sales set-up.
  • Kept employee workloads fair and balanced to achieve objectives while maintaining high job satisfaction.

Maintenance Technician

Ginghamburg Church
01.2017 - 01.2018
  • Used problem-solving skills to alleviate issues efficiently with minimal supervision.
  • Troubleshot equipment breakdowns and performed preventive maintenance.
  • Followed work orders and specifications for machine and equipment replacement, repair or maintenance.
  • Quickly responded to internal service calls regarding malfunctioning equipment and completed repairs.
  • Completed daily, weekly and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
  • Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.

Engineering Intern Welder

Norcold
03.2014 - 03.2017
  • Supported various engineering tasks with intention of developing technical, social and ethical skills.
  • Assisted senior engineers and management with clerical duties to keep department functioning and workflows running smoothly.
  • Participated in site visits, helping to survey ongoing and planned installations and retrofits.
  • Collaborated with senior engineers on projects and offered insight.
  • Assisted with engineering calculations, design drawings, preliminary cost estimates and field visits to observe construction progress.
  • Worked closely with [Number] engineers and assisted with testing of [Type] products.
  • Prepared design documents, alignments, specifications, criteria details and estimates.
  • Monitored and processed information for regulatory compliance.

Account Manager

GCA Services
02.2015 - 02.2017
  • Addressed problems with accounting, billing and service delivery to maintain and enhance client satisfaction.
  • Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
  • Oversaw new business development and customer servicing.
  • Liaised between account holders and various departments.
  • Contributed to annual revenue goals by selling new services and developing new accounts.
  • Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities.
  • Listened attentively to client feedback and worked with product development team to introduce new services.

Production Supervisor

Clopay
05.2004 - 01.2015
  • Resolved issues quickly to maintain productivity goals.
  • Evaluated team member performance regularly to identify and resolve productivity concerns.
  • Established clear priorities and production quality standards.
  • Trained staff of direct labor employees to perform assembly and manufacture of specified products.
  • Accomplished targets and met demand by assessing equipment performance, reviewing materials supplies and organizing manpower.
  • Prepared in advance for and addressed production problems, material deficits, equipment failures and unavoidable delays.
  • Achieved on-time shipments goal by empowering employees to continued success.

Flooring Contractor

Hammaker Flooring LLC
09.2001 - 04.2004
  • Operated hand tools and machines to cut material and achieve proper fit around obstructions.
  • Worked with different adhesives to join foundation, flooring and wall materials.
  • Used compounds to waterproof areas, fill in cracks or produce special effects based on project demands.
  • Took measurements and studied floor sketches to calculate area to be floored and amount of materials needed.
  • Removed existing flooring to prepare [Type] and [Type] floor surfaces for new flooring.
  • Swept, scraped and chipped dirt and irregularities from base surfaces and filled cracks with cement and putty to form smooth foundation.
  • Conducted thorough inspections of installation areas to check for adequate supports and any moisture concerns.

Education

High School Diploma -

Ansonia High School
Ansonia, OH
05.2000

Skills

  • Staff Hiring and Retention
  • Work Planning and Organization
  • Budgeting and Forecasting
  • Managing Operations and Efficiency
  • Performance Tracking and Evaluations
  • Coaching and Mentoring
  • Sales Reporting
  • Scheduling and Coordinating
  • Verbal and Written Communication

Timeline

Department Manager

Menards
01.2018 - 01.2023

Maintenance Technician

Ginghamburg Church
01.2017 - 01.2018

Account Manager

GCA Services
02.2015 - 02.2017

Engineering Intern Welder

Norcold
03.2014 - 03.2017

Production Supervisor

Clopay
05.2004 - 01.2015

Flooring Contractor

Hammaker Flooring LLC
09.2001 - 04.2004

High School Diploma -

Ansonia High School

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Mike Hammaker