Mike Hartman
Nashville
Summary
Talented professional with several years of experience building data management software, leveraging Agile methodologies for rapid deployment and iteration. Expert in project management and strategic planning, excelling in fostering internal and external customer relationships, and enhancing product offerings. Passionate about leveraging data-driven insights to achieve organizational goals and elevate user experiences.
Overview
19
19
years of professional experience
Work History
Startup Founder
ArmorDoc
Nashville
07.2020 - Current
- Multi-faceted role, which included everything from concept development, hiring, project/product management, business development, etc.
- Created a solution to extract data from electronic documents, leveraging AI solutions such as NLP, CV, and proprietary data extraction models.
- Act as the lead Project Manager, ensuring tickets are assigned to the technical team within a given timeframe.
- Provided oversight on product development initiatives from concept to completion.
- Implemented customer feedback loops to gather insights and improve product and service offerings continually.
- Hired and managed a technical team to build ML models and software, leveraging the AWS Cloud environment.
- Provided organizational leadership and collaborated to establish long-term goals, strategies, and company policies.
Senior Product Specialist
dv01
New York
03.2019 - 06.2020
- Established KPIs to measure product success and inform future development priorities.
- Worked closely with customers to gather business requirements, to determine strategies for business needs.
- Converted business requirements into stories, which were then used to create technical requirements.
- Worked closely with the technical team (developers, solutions architects, UI/UX, etc.) to deploy development updates in a timely manner.
- Followed Agile methodologies to promote a culture of rapid iteration and feedback.
- Resolved escalated issues reported by customers in a timely manner while maintaining high levels of customer satisfaction.
- Outlined new feature plans and specifications.
- Oversaw team resources and allocated assignments.
- Developed and updated project plans to document objectives, technologies, schedules, and funding.
- Modified project plans when needed to better align with organizational objectives.
- Actively sought out feedback from stakeholders throughout the duration of a project in order to identify areas needing improvement or adjustment.
Startup Founder
Koa Technologies
New York
11.2013 - 03.2019
- Conceptualized a SaaS product that was a data management multi-tenant web-based application.
- Oversaw the development and maintenance of the company's software.
- Coordinated with the technical team to ensure an understanding of requirements and timely delivery of high-quality products.
- Responded promptly to customer inquiries or complaints regarding products or services.
- Managed company finances, including budgeting, forecasting, and financial reporting to stakeholders.
- Monitored performance metrics to ensure quality standards were maintained.
Data Manager
JP Morgan
New York
10.2005 - 09.2008
- Created and built a team of 15 data analysts from scratch.
- Hired and trained data analysts to use a proprietary data management tool.
- Provided data analytics and reporting to the trading desk, reporting to the mortgage trading desk.
- Ensured data was accurate, properly stored, and maintained in the database to ensure easy querying.
Education
Bachelor of Science - Finance
Towson University
Baltimore, MDSkills
- Project management (JIRA, Wrike)
- Business development
- Product management
- Agile methodologies
- Project planning
- Customer relationship management
- Problem solving
- Effective communication
- Strategic planning
Timeline
Startup Founder
ArmorDoc
07.2020 - Current
Senior Product Specialist
dv01
03.2019 - 06.2020
Startup Founder
Koa Technologies
11.2013 - 03.2019
Data Manager
JP Morgan
10.2005 - 09.2008
Bachelor of Science - Finance
Towson University
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