Summary
Overview
Work History
Education
Skills
Timeline

Mike Henderson

Edwards,CO

Summary

Proven leader in the hospitality sector, adept at elevating guest experiences and streamlining operations at BLUE MOOSE. Expert in cash handling and fostering exceptional customer service, demonstrated through significant improvements in efficiency and satisfaction. Skillfully balances strong work ethic with strategic team collaboration, driving consistent quality and service excellence.

Overview

4
4
years of professional experience

Work History

Server

Markos Pizzeria
10.2023 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Restaurant Manager

BLUE MOOSE
01.2021 - 01.2023
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Reconciled cash and credit card transactions to maintain accurate records.
  • Tracked daily sales transactions and invoices for accurate and updated financial reporting.

Education

High School -

Amos Alonzo Stagg , Illinois City, IL

Skills

  • Strong Work Ethic
  • Exceptional customer service
  • Cash Handling
  • Guest Engagement

Timeline

Server - Markos Pizzeria
10.2023 - Current
Restaurant Manager - BLUE MOOSE
01.2021 - 01.2023
Amos Alonzo Stagg - High School ,

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