Mike Hernanadez
Fresno,CA
Summary
Adept at elevating operational efficiencies and enhancing customer satisfaction, I leveraged commercial cleaning expertise and exceptional customer service skills at Gallardo Cleaning Services. Achieved significant productivity improvements by implementing advanced techniques and fostering a culture of safety. Collaborated effectively across teams, demonstrating strong verbal communication and a commitment to quality in diverse roles from cleaning to food service.
Skilled at managing fast-paced commercial cleaning projects alone or as part of a team. Quality-driven and knowledgeable with a good understanding of time management requirements and a flexible schedule.
Overview
4
4
years of professional experience
Work History
Commercial Cleaning
Gallardo Cleaning Services
08.2024 - Current
- Cleaned and restored interiors of homes damaged by fire, water or smoke, using commercial cleaning equipment such as Type and Type.
- Implemented an ongoing training program that kept staff informed of the latest industry trends, techniques, and tools in commercial cleaning operations.
- Boosted efficiency through the use of advanced equipment and industry best practices in commercial cleaning.
- Demonstrated versatility through assisting journeymen in various work environments, such as residential, commercial, or industrial settings.
- Reduced instances of workplace accidents by maintaining awareness of potential hazards throughout the cleaning process.
- Adapted shooting style for various projects such as documentaries, commercials, music videos, and news segments to create engaging visuals that matched the tone of each piece.
- Increased overall productivity by implementing time-saving strategies during the cleaning process.
- Ensured a professional appearance of the front desk area through regular cleaning tasks and organization efforts.
- Increased efficiency of cleaning processes through proper use of industrial-grade equipment like floor buffers or carpet extractors.
Warehouse Sorter
Wawona Packing
06.2024 - 10.2024
- Maintained a clean and organized work environment, ensuring safety standards were consistently met.
- Continuously sought opportunities for personal and professional growth by taking on additional responsibilities and seeking feedback from supervisors.
- Adhered to company policies and procedures while performing daily tasks, contributing to overall operational success.
- Enhanced productivity with meticulous attention to detail when sorting items for accurate shipment.
- Collaborated effectively with team members to optimize workflow and streamline the sorting process.
- Assisted in inventory management by tracking sorted items and reporting discrepancies to supervisors.
Food Service Worker
Pizza Hut
02.2021 - 06.2022
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
Car Detailer
Red Carpet
05.2021 - 09.2021
- Completed full-service washes that included vacuuming interiors, shampooing carpets, degreasing engines, polishing chrome accents, applying wax coatings to exteriors.
- Maintained a clean and organized workspace, ensuring efficient completion of tasks and high-quality workmanship.
- Enhanced customer satisfaction by thoroughly cleaning and detailing vehicles, both interior and exterior.
- Delivered consistent results while working independently on various makes/models/styles of cars within tight deadlines.
- Utilized effective time management skills to balance multiple projects simultaneously without sacrificing quality or efficiency.
- Washed, waxed, and buffed vehicle bodies for professional shine.
- Completed timely and thorough car details for increased customer satisfaction and repeat business.
Education
Cambridge High School
Fresno, CASkills
- Excellent customer service
- Commercial cleaning
- Verbal and written communication
- Dedicated team player
Timeline
Commercial Cleaning
Gallardo Cleaning Services
08.2024 - Current
Warehouse Sorter
Wawona Packing
06.2024 - 10.2024
Car Detailer
Red Carpet
05.2021 - 09.2021
Food Service Worker
Pizza Hut
02.2021 - 06.2022
Cambridge High School
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