Mike Hernandez
Moorpark,CA
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. A jack of all trades, problem solver and an out-of-the-box thinker that is eager to work and become a valuable asset to the team.
Overview
23
23
years of professional experience
Work History
Owner
MH Wood Co
04.2019 - 01.2024
- Made and sold custom woodworking items across multiple online selling platforms and via local referrals.
- Identified a niche market to focus my product offerings and built a strong presence in that community to grow sales.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Expanded product offerings by researching market trends and identifying potential growth opportunities.
- Managed daily operations for a successful small business, ensuring efficient processes and quality services.
- Fulfilled customer shipping needs by completing all purchase orders and customer invoices.
Owner
Mikesballs.com
07.2016 - 01.2023
- Sold golf related products via an online sales platform.
- Generated over 10,000 sales and close to a million dollars in gross revenue.
VP Finance
Chosen Payments
02.2012 - 08.2017
- This was a start up business in the merchant services industry.
- As the first employee hired, I wore many hats and played many different roles over the course of my employment.
- I hired, trained and managed a full team of sales people that operated out of our in-house call center.
- Streamlined operations to maximize business efficiency and profits.
- Managed multi-million dollar budgets responsibly, achieving cost savings and ensuring resources were allocated effectively.
- Cultivated, maintained & managed new relationship partners to grow the business and increase revenue.
- Managed large, long-term projects and separate revenue streams for the company, while still maintaining my normal day-to-day responsibilities.
- Built a custom CRM for our business, which tracked every lead, sale and task needed from start to finish. Once completed, we took our CRM to market within our industry and sold it to our competitors.
- Responsible for all incoming and outgoing commission payments to over 200 partners and sales agents.
- Implemented cost-saving measures by conducting thorough financial analysis and identifying areas of inefficiency within the organization.
Director of Sales
Shell Vacations
06.2001 - 02.2012
- Started as a sales person with this company at age 19 in Anaheim, CA. As a salesperson, I would sit with potential customers and give a 90 minute presentation showing them the value and importance of vacation ownership.
- My 3rd year I won the award for salesman of the year, by outperforming every sales agent company wide, across 20+ centers with close to a thousand salespeople.
- I was promoted to a sales manager in year 4, where as a licensed real estate agent, I was able to do the financial side of the sale, I was the "Closer." I no longer gave the presentations, I was who would come by at the end of the presentation and go over the pricing, different packages and financing and ask for their business. At the age of 23, I was the youngest sales manager in the history of the company.
- In my 2nd year as a sales manager, I was the sales manager of the year. I earned this by outperforming over a 100 sales managers company wide. This was an award that I would receive for the next 4 years in a row.
- In 2006 I was promoted to Director of Sales for the new sales center at our brand new flagship resort being built in Napa Valley.
- As the director of sales, I was responsible for hiring and cultivating a staff of 40+ sales agents and admin.
- I managed a team of sales managers and agents, as well as our support staff.
- I interacted with our customers and potential customers daily to ensure their satisfaction and to help boost sales.
- I built spreadsheets used for tracking stats and commissions that were automated and streamlined, that were used company wide at all sales centers.
- Increased sales revenue by developing and implementing strategic plans and setting performance goals for the sales team.
- Exceeded regional sales targets every month, quarter and year for 5 years straight.
- Streamlined sales processes by identifying inefficiencies, implementing new tools, and providing training to the team.
- Harvested a culture of mutual success and positivity amongst my staff and maintained a safe, productive work environment, with accountability as the core element.
- I created creative and robust sales strategies to maximize sales & commissions by identifying and targeting soft spots in the payment structure, incentives and financing options.
Education
High School Diploma -
Moorpark College
Moorpark, CA06.1999
Skills
- Project Management
- Sales management
- Task Delegation
- Issue Resolution
- Sales strategics
- Policies and Procedures Development
- Data Analysis
- Sales Tracking
- Woodworking
- Handyman Tasks
- Cabinet Making
- Excel Spreadsheets
Timeline
Owner
MH Wood Co
04.2019 - 01.2024
Owner
Mikesballs.com
07.2016 - 01.2023
VP Finance
Chosen Payments
02.2012 - 08.2017
Director of Sales
Shell Vacations
06.2001 - 02.2012
High School Diploma -
Moorpark College