Mike Hernandez
San Antonio,TX
Overview
9
9
years of professional experience
Work History
EMT-Basic
Lonestar Ambulance
3700 Fredericksburg Rd
01.2025 - Current
- IFT Transports
- Assisted paramedics with advanced life support procedures during/before transport.
- Conducted patient assessments to determine medical needs and urgency.
- Maintained and restocked medical equipment and supplies on ambulances.
- Documented patient information and treatment protocols accurately in reports.
- Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
- Communicated with patients about pain, comfort, and needs during transportation and preliminary medical care.
- Evaluated patient histories to assess and prioritize levels of care.
- Conducted equipment and vehicle checks to maintain continuous and safe operation.
- Drove ambulances from transit to box trucks.
Bakery Partner
HEB Grocery Store
999 E Basse Rd
04.2023 - 10.2025
- Oversaw daily operations to ensure optimal customer service and product availability.
- Developed and implemented training programs for new team members to enhance service efficiency.
- Streamlined inventory management processes, reducing stock discrepancies and improving accuracy.
- Fried Chips
- Broke out inventory to be baked the following day.
- Helped customers with needs on finding things. As well as writing on cakes.
Sales Apprentice
Discount Tire
1902 SW Military Dr
05.2021 - 01.2023
- Assisted customers in selecting appropriate tire products, enhancing overall satisfaction.
- Conducted inventory checks and maintained stock levels for efficient operations.
- Supported team members in daily tasks, fostering a collaborative work environment.
- Learned tire installation procedures, ensuring adherence to safety protocols.
- Provided administrative support by organizing customer orders and scheduling appointments.
- Adapted quickly to changing priorities and customer needs, improving service delivery efficiency.
Checker
HEB Grocery Store
10718 Potranco Rd
01.2020 - 04.2021
- Assisted customers with bagging their purchases, providing swift and attentive service.
- Resolved customer complaints professionally, addressing concerns with empathy and finding appropriate solutions.
- Processed both cash and card purchases and returns.
- Assisted with unloading customer carts into their vehicles.
- Handled cash transactions securely, adhering to strict cash handling procedures at all times.
Cashier
Henry’s Puffy Tacos
3202 W Woodlawn Ave
01.2019 - 01.2020
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer and ensured proper change distribution.
- Assisted customers with menu selections and provided product knowledge.
- Handled customer inquiries and resolved issues to enhance satisfaction.
- Helped in the kitchen with cooking.
Sales Associate
Journeys Kidz
6301 NW Loop 410
02.2017 - 01.2019
- Delivered customer service, enhancing shopping experiences.
- Assisted customers in selecting products. (shoes, socks, apparel)
- Executed inventory management tasks, including stock replenishment.
Education
Certificate - EMT-Basic
San Antonio College
San Antonio, TX12.2024
Certificate - Basic Firefighting
San Antonio College
San Antonio, TX08.2020
Skills
- Basic life support
- Vital sign assessment
- Critical decision-making skills
- Patient assessments
- Vital signs monitoring
- Emergency vehicle operation
- CPR and first aid
- Patient transport
- Safe driving
- Ambulance driving
- Supply restocking
- Patient management
- Vehicle maintenance
- Patient care
Timeline
EMT-Basic
Lonestar Ambulance
01.2025 - Current
Bakery Partner
HEB Grocery Store
04.2023 - 10.2025
Sales Apprentice
Discount Tire
05.2021 - 01.2023
Checker
HEB Grocery Store
01.2020 - 04.2021
Cashier
Henry’s Puffy Tacos
01.2019 - 01.2020
Sales Associate
Journeys Kidz
02.2017 - 01.2019
Certificate - EMT-Basic
San Antonio College
Certificate - Basic Firefighting
San Antonio College