Mike Holland
Summary
Dynamic law enforcement professional with extensive experience at the City of Memphis, excelling in community engagement and conflict de-escalation. Proven track record in criminal investigations and report writing, enhancing public safety through proactive policing and fostering trust within diverse communities. Committed to integrity and continuous improvement in high-pressure environments.
Overview
10
10
years of professional experience
Work History
Police Officer
City of Memphis
06.2023 - Current
- Participated in ongoing training opportunities to stay current on best practices, maintaining a high level of expertise within the field of law enforcement.
- Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
- Utilized excellent communication skills when interacting with diverse populations, fostering trust between law enforcement and the community members they serve.
- Answered emergency calls for help from citizens and business owners.
- Enhanced public safety by conducting routine patrols and responding to emergency calls promptly.
- Secured crime scenes, gathered evidence, and questioned witnesses.
- Handled domestic disputes tactfully, de-escalating tensions while providing appropriate support to affected individuals.
- Reduced criminal activity in assigned areas through proactive policing and community engagement.
Truck Driver
M &M Holland Trucking
12.2020 - 05.2023
- Operated with safety and skill to avoid accidents and delays.
- Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Increased safety standards by conducting thorough pre-and post-trip inspections of the truck and trailer.
- Successfully navigated challenging weather conditions in order to maintain on-time delivery rates without compromising safety or cargo integrity.
Mechanic
Central Transportation
08.2019 - 09.2020
- Inspected and tested equipment to locate worn and damaged parts.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Performed preventative maintenance oil changes and brake jobs to preserve performance and reliability of vehicles.
- Maintained a safe working environment at all times by adhering to company guidelines and OSHA regulations, reducing workplace accidents.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
Lead Mechanic
LifeTech
03.2018 - 07.2019
- Performed routine and scheduled maintenance services.
- Managed workflow effectively by prioritizing tasks based on urgency, complexity, and available resources at hand.
- Diagnosed mechanical failures to determine and delegate corrective actions.
- Provided technical expertise to junior mechanics, enhancing their skills and boosting overall team capabilities.
- Improved team productivity through effective delegation of tasks and clear communication among mechanics.
- Ensured compliance with safety regulations and company policies by reinforcing proper procedures during daily operations.
Mechanic
Crown Lift Trucks
02.2016 - 02.2018
- Inspected and tested equipment to locate worn and damaged parts.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Performed preventative maintenance oil changes and brake jobs to preserve performance and reliability of vehicles.
Machine Shop Manager
Home City Ice
01.2015 - 01.2016
- Led project management efforts for complex machining projects from inception to completion while meeting budgetary and timeline requirements.
- Enhanced production efficiency by implementing lean manufacturing principles and streamlining processes.
- Evaluated vendor proposals for new equipment purchases, selecting the best options based on cost-effectiveness and capabilities.
- Conducted routine assessments of machinery for compliance with industry regulations as well as identifying areas of potential improvement.
Education
POST - Law Enforcement
Memphis Police Academy
Memphis, TN01-2023
CDL - Trucking
Drive Time
Memphis, TN01-2019
Certificate of Technical Studies - Diesel Engines
Nashville Auto Diesel College
Nashville, TN01-2013
High School Diploma -
Millington Central High
Millington, TN01-2010
Skills
- Report writing
- Integrity and honesty
- Conflict de-escalation
- Relationship building and management
- De-escalation techniques
- Community engagement
- Criminal investigations
- Human relations
- Police reports
Timeline
Police Officer
City of Memphis
06.2023 - Current
Truck Driver
M &M Holland Trucking
12.2020 - 05.2023
Mechanic
Central Transportation
08.2019 - 09.2020
Lead Mechanic
LifeTech
03.2018 - 07.2019
Mechanic
Crown Lift Trucks
02.2016 - 02.2018
Machine Shop Manager
Home City Ice
01.2015 - 01.2016
POST - Law Enforcement
Memphis Police Academy
CDL - Trucking
Drive Time
Certificate of Technical Studies - Diesel Engines
Nashville Auto Diesel College
High School Diploma -
Millington Central High
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