Mike Ilg

I was in charge of multiple areas in the store snacks, grocery, and beer and wine products. My job was to stock each of my areas completely full while being set to a planogram correctly, making sure everything was clean, neat, straight , full and signed properly for the members to shop when they entered the store along with handling inventory management and audits that needed handled. Another big part of my job was taking care of members with locations of items in the store as well as loading and greeting them as they passed. most if the work and stocking i did was done by forklift/scissor lift or pallet jack.

• Maintained stock levels in accordance with company policies.
• Received and tracked incoming inventory shipments.
• Organized warehouse space for efficient storage of products.
• Loaded and unloaded trucks with hand-trucks, pallet jacks, and forklifts.
• Assembled orders according to customer requests.
• Performed cycle counts to maintain accurate inventory records.
• Ensured safety protocols were followed at all times while operating machinery.
• Managed hazardous waste removal operations per government regulations.
• Maintained a clean work area by sweeping, mopping, dusting shelves.
• Followed established guidelines for picking orders accurately.
• Transported goods to designated areas within the warehouse facility.
• Prepared and completed warehouse orders for delivery or pickup according to schedule.
• Moved large and bulky items manually or with pallet jacks or forklifts.
• Staged and sorted multiple types of products for loading.
• Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.

• Developed and implemented strategies to increase customer satisfaction and loyalty.
• Coached, mentored and trained team members in order to improve their job performance.
• Conducted regular meetings with staff to discuss progress and identify areas of improvement.
• Established processes to ensure efficient workflow throughout the organization.
• Resolved conflicts between employees by providing guidance on company policies and procedures.
• Initiated new projects that resulted in increased productivity across all departments.
• Maintained up-to-date records of employee attendance, payroll information, vacation requests.
• Analyzed customer feedback data to develop action plans for improving services offered.
• Scheduled interviews for potential candidates and conducted reference checks prior to hire.
• Monitored staff performance and addressed issues.
• Trained employees on additional job positions to maintain coverage of roles.
• Delegated work to staff, setting priorities and goals.