Mike Jalowitz
Taylor,Texas
Summary
Results-driven Quality Control Technician at Louisiana Pacific, skilled in product inspection and continuous improvement. Enhanced product reliability by reducing defects and customer complaints through proactive quality measures. Adept at data analysis and fostering teamwork, I trained staff on quality techniques, ensuring compliance and excellence in all processes.
Overview
17
17
years of professional experience
Work History
Quality Control Technician
Louisiana Pacific
Hayward, WI
10.2016 - Current
- Maintained quality documentation and records for conformance with relevant standards.
- Collaborated with production teams to address and resolve quality concerns, improving overall product reliability.
- Inspected raw materials and finished products to verify quality and disposed items that did not meet safety requirements.
- Evaluated samples against standards by completing measurements, visual inspections, and other established tests.
- Enhanced product quality by conducting comprehensive inspections and identifying defects in a timely manner.
- Maintained accurate records of all quality control activities, ensuring easy retrieval for audits or management inquiries.
- Proposed corrective actions to address recurring quality issues.
- Trained new team members on proper quality control techniques, fostering a culture of excellence within the department.
- Tested and evaluated product precision against specifications to reduce discrepancies.
- Helped uncover and fix production problems in order to reduce overall defect rates.
- Reduced customer complaints by proactively addressing potential issues before products left the facility.
- Collaborated with production staff to improve processes, reduce defects and optimize quality.
- Tracked and analyzed product quality data to identify trends and insights.
- Conducted regular internal audits to assess compliance with company policies and regulatory requirements, driving continuous improvement efforts.
- Analyzed data trends to identify areas of concern and recommend proactive solutions, resulting in fewer product returns.
Project Specialist, Interiors
Lowes Home Improvment
Sonora, CA
05.2013 - 06.2016
- Enhanced project efficiency by streamlining communication between team members and stakeholders.
- Evaluated completed projects against original objectives and scope, gathering feedback for continuous improvement initiatives.
- Collaborated with architects, designers, and contractors for seamless execution of high-quality projects.
- Developed comprehensive project timelines to track progress and ensure timely completion of tasks.
- Coordinated installations and construction activities on-site, ensuring adherence to safety regulations and quality standards.
- Spearheaded budget management, ensuring cost-effective solutions while maintaining design quality.
- Led cross-functional teams, fostering a collaborative work environment for optimized productivity and creativity.
- Presented detailed proposals to clients, showcasing conceptual designs aligned with their vision and requirements.
- Regularly attended industry events to stay current on trends in interior design, incorporating new ideas into client projects.
- Mentored junior team members on best practices in interior design, elevating overall departmental performance levels.
- Established strong relationships with vendors, negotiating favorable terms on material pricing and delivery schedules.
- Increased customer satisfaction ratings by effectively resolving concerns throughout all stages of the project life cycle.
- Maintained detailed records of past projects for reference purposes in future endeavors or marketing collateral development.
- Achieved consistent deadline adherence through rigorous scheduling efforts that included milestone tracking.
- Performed cash, card, and check transactions to complete customer purchases.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Listened to customer needs and desires to identify and recommend optimal products.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Provided exceptional services and pleasant shopping experiences to retail customers.
Department Supervisor
The Home Depot Inc
Stockton, CA
11.2008 - 05.2013
- Maintained quality documentation and records for conformance with relevant standards.
- Collaborated with production teams to address and resolve quality concerns, improving overall product reliability.
- Inspected raw materials and finished products to verify quality and disposed items that did not meet safety requirements.
- Evaluated samples against standards by completing measurements, visual inspections, and other established tests.
- Enhanced product quality by conducting comprehensive inspections and identifying defects in a timely manner.
- Maintained accurate records of all quality control activities, ensuring easy retrieval for audits or management inquiries.
- Proposed corrective actions to address recurring quality issues.
- Trained new team members on proper quality control techniques, fostering a culture of excellence within the department.
- Tested and evaluated product precision against specifications to reduce discrepancies.
- Helped uncover and fix production problems in order to reduce overall defect rates.
- Reduced customer complaints by proactively addressing potential issues before products left the facility.
- Collaborated with production staff to improve processes, reduce defects and optimize quality.
- Tracked and analyzed product quality data to identify trends and insights.
- Conducted regular internal audits to assess compliance with company policies and regulatory requirements, driving continuous improvement efforts.
- Analyzed data trends to identify areas of concern and recommend proactive solutions, resulting in fewer product returns.
Education
Hayward High School
Hayward, WI05.2002
Skills
- Product inspection
- Visual inspection
- Equipment calibration
- Inspections and reviews
- Workplace safety
- Documentation skills
- Auditing techniques
- Continuous improvement
- Testing protocols
- Data interpretation
- Software applications
- Testing procedures
- Customer focus
- Record preparation
- Documentation expertise
- Compliance verification
- Specifications
- Attention to detail
- Measurement tools
- Quality issue identification
- Attentive and observant
- Data entry
- Adaptability and flexibility
- Safety compliance
- Documentation
- Multitasking
- Product Inspections
- Safety procedures
- Finished goods inspection
- Staff training
- Critical thinking
- Corrective actions
- Excellent communication
- Data capture and analysis
- Time management
- Word processing
- Performance testing
Languages
Spanish
Limited Working
Timeline
Quality Control Technician
Louisiana Pacific
10.2016 - Current
Project Specialist, Interiors
Lowes Home Improvment
05.2013 - 06.2016
Department Supervisor
The Home Depot Inc
11.2008 - 05.2013
Hayward High School