Mike Jennings
SACRAMENTO
Summary
Account Executive with extensive experience in managing and expanding key accounts, consistently achieving sales targets and enhancing client relationships. Proven communication, negotiation, and problem-solving skills, complemented by expertise in developing strategic business plans. Track record of driving revenue growth and elevating customer satisfaction in previous positions.
Overview
21
21
years of professional experience
Work History
Account Executive – SLED
GLOBAL BLUE DVBE
Rocklin
01.2016 - 11.2023
- Cultivated, executed, and delivered IT solutions to State of California agencies.
- Collaborated with managers to assess IT needs for upcoming projects and procurement strategies.
- Responded to RFQs, RFIs, and RFOs in a timely manner.
- Provided tracking and estimated delivery times to end users.
- Maintained customer satisfaction as primary escalation point for issues.
- Processed invoicing paperwork efficiently.
- Attended networking events to build relationships with potential customers.
- Produced sales documents, finalized deals and filed records.
Account Executive - SLED
GRANITE DATA SOLUTIONS
Sacramento
09.2010 - 08.2015
- Cultivated and executed IT hardware and software services for State of California Agencies.
- Collaborated with managers and procurement analysts to assess future IT project needs.
- Responded to RFQs, RFIs, and RFOs in a timely manner.
- Acquired IT hardware and software from distributors and OEMs.
- Provided tracking and delivery ETAs to end users.
- Facilitated increase in company line of credit from $50K to over $1 million through sales growth.
- Maintained customer satisfaction as primary escalation point for issues.
- Processed distributor invoices into end-user billings efficiently.
- Created marketing materials, including brochures and presentations, to showcase products and services.
- Coordinated with logistics teams to ensure timely delivery of products to customers.
- Provided timely customer service support to resolve any issues quickly and efficiently.
Account Executive - SLED
TRIUS TECHNOLOGIES, INC.
Sacramento
11.2002 - 08.2010
- Cultivated and executed IT sales and services for Voice and Data Cabling to California state agencies.
- Collaborated with department managers to identify IT needs for upcoming projects.
- Established relationships with contract officers and procurement analysts for efficient product acquisition.
- Conducted onsite network cabling assessments to develop accurate project proposals.
- Managed a $200k annual DMV cabling contract for Northern California and Bay Area offices over three years.
- Responded to RFQs, RFIs, and RFOs to secure project opportunities.
- Maintained customer satisfaction by addressing issues as primary escalation point.
Education
BA - English
C S U Sacramento
12.2002
Skills
- Microsoft Office Suite
- RFQ, RFI, RFO responses
- Account and project management
- Customer relationship management
- Sales documentation and product acquisition
- Logistics coordination
References
References available upon request.
Timeline
Account Executive – SLED
GLOBAL BLUE DVBE
01.2016 - 11.2023
Account Executive - SLED
GRANITE DATA SOLUTIONS
09.2010 - 08.2015
Account Executive - SLED
TRIUS TECHNOLOGIES, INC.
11.2002 - 08.2010
BA - English
C S U Sacramento
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