Mike Jin
Placentia,CA
Summary
Dynamic dental receptionist with a proven track record at a busy practice, excelling in patient scheduling and insurance processing. Trilingual in Chinese, Korean, and English, I leverage strong customer service and problem-solving skills to enhance patient experiences. Recognized for maintaining accurate records and fostering a welcoming environment, ensuring operational efficiency.
Professional culinary expert skilled in the art of sushi preparation, with strong dedication to achieving high standards and results. Possesses expertise in traditional and contemporary sushi techniques, with keen eye for detail and presentation. Known for effective team collaboration and adaptability, ensuring smooth kitchen operations and exceptional dining experiences. Highly reliable, with passion for delivering high-quality dishes and maintaining clean, organized workspace.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Dental Receptionist
12.2023 - 09.2024
- Managed patient scheduling and appointment reminders efficiently.
- Coordinated patient check-in processes to ensure smooth workflow.
- Assisted in maintaining accurate patient records using dental software systems.
- Responded to patient inquiries with professionalism and care.
- Processed insurance claims and verified coverage details accurately.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Handled sensitive situations professionally, such as discussing treatment costs or past-due account balances with patients to ensure a satisfactory resolution.
- Maintained a clean and welcoming reception area, contributing to a positive first impression for visitors.
- Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
- Managed patient billing processes for timely, accurate payments.
Sushi Helper
08.2021 - 10.2023
- Trained new staff on proper food handling techniques and sushi preparation procedures.
- Supported daily operations by preparing sauces and accompaniments for sushi dishes.
- Participated in menu planning discussions, contributing ideas for seasonal sushi offerings.
- Participated actively in quality control measures by tasting and evaluating sushi rolls for flavor, texture, and consistency before serving to customers.
Sushi Chef
10.2025 - Current
- Prepared sushi rolls and sashimi with precision and attention to detail.
- Maintained the cleanliness and organization of workstations to ensure food safety standards.
- Assisted in inventory management, tracking ingredients for freshness and availability.
- Collaborated with team members to deliver high-quality dishes during peak service hours.
- Independently handle online orders and customer requests with accuracy and efficiency
- Proactively research and resolve unfamiliar issues using online resources.
- Prepared high-quality seafood, rice, and ingredients for sushi.
- Participated in staff meetings proactively contributing ideas for continuous improvement of both service quality and overall atmosphere.
Education
Associate of Science - Social Sciences
Fullerton College
Fullerton, CAHigh School Diploma -
Sunny Hill High School
1801 Lancer Way, Fullerton CA 9283312-2019
Skills
- 3 Language: Korean, English, and Chinese
- Fish preparation
- Inventory management
- Knife skills
- Phone and email etiquette
- Dental terminology
- Excellent multitasking capability
- Appointment scheduling
- Front office management
- Friendly, positive attitude
Certification
- ServSafe Food Protection Manager certification
- ServSafe Allergens Certificate of Completion
Timeline
Sushi Chef
10.2025 - Current
Dental Receptionist
12.2023 - 09.2024
Sushi Helper
08.2021 - 10.2023
Associate of Science - Social Sciences
Fullerton College
High School Diploma -
Sunny Hill High School