Summary
Work History
Education
Skills
Timeline
TruckDriver

Mike Jones

HAMILTON,OH

Summary

Proven leader and efficient truck driver with a track record of maintaining zero accidents at GNJ Pepsi. Expert in GPS navigation and route planning, coupled with a strong work ethic and decision-making skills. Achieved significant improvements in operational efficiency and employee morale, leading to enhanced company profitability and customer satisfaction.

Work History

Truck Driver

GNJ Pepsi
  • Maintained daily, legible DOT log book and submitted corresponding documents.
  • Inspected trucks for malfunctions and reported vehicles to management for corrective action.
  • Operated with safety and skill to avoid accidents and delays.
  • Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
  • Optimized vehicle performance by diligently monitoring and addressing any maintenance issues, prolonging the truck''s lifespan and reducing costly repairs.

Manager

MRI
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Cross-trained existing employees to maximize team agility and performance.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Managed and motivated employees to be productive and engaged in work.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Developed detailed plans based on broad guidance and direction.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
  • Reduced operational costs through comprehensive process improvement initiatives and resource management.
  • Improved safety procedures to create safe working conditions for workers.
  • Controlled costs to keep business operating within budget and increase profits.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.
  • Improved marketing to attract new customers and promote business.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Leveraged data and analytics to make informed decisions and drive business improvements.
  • Set aggressive targets for employees to drive company success and strengthen motivation.
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
  • Defined clear targets and objectives and communicated to other team members.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Launched quality assurance practices for each phase of development
  • Streamlined and monitored quality programs to alleviate overdue compliance activities.
  • Controlled resources and assets for department activities to comply with industry standards and government regulations.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Established team priorities, maintained schedules and monitored performance.
  • Streamlined workflows by identifying bottlenecks in existing systems and implementing appropriate solutions.
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
  • Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
  • Identified and communicated customer needs to supply chain capacity and quality teams.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Oversaw inventory management, optimizing stock levels, and reducing waste.
  • Boosted employee morale and reduced turnover through development and implementation of comprehensive rewards and recognition program.
  • Spearheaded transition to remote work during global health crisis, ensuring business continuity and employee safety.

Warehouse Supervisor

Saint Logistics
  • Maintained daily, legible DOT log book and submitted corresponding documents.
  • Inspected trucks for malfunctions and reported vehicles to management for corrective action.
  • Operated with safety and skill to avoid accidents and delays.
  • Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
  • Optimized vehicle performance by diligently monitoring and addressing any maintenance issues, prolonging the truck''s lifespan and reducing costly repairs.

Education

General - General Stydies

New Miami
600 Seven Mile Ave. Hamilton, Oh 45011
06.1990

Skills

  • Safe driving
  • Strong work ethic
  • Self-motivation and discipline
  • Safe driving practices
  • Class A commercial Driver's license
  • Commercial driving
  • DOT compliance
  • Load security
  • Route planning
  • GPS and route planning
  • Inclement weather driving
  • Decision-making
  • Route management
  • Materials transport
  • Basic computer literacy
  • Flexible schedule availability
  • Accurate record keeping
  • Load securing proficiency
  • Defensive driving techniques
  • Clean MVR
  • Physical stamina and strength
  • Adherence to regulations
  • Cargo handling
  • Route logs
  • Tractor-trailer driving specialist
  • Stress management aptitude
  • Fuel efficiency maximization
  • Heavy haul expert
  • GPS navigation mastery
  • Document management
  • Order picking and processing
  • Lift up to number pounds
  • Customer service

Timeline

Truck Driver

GNJ Pepsi

Manager

MRI

Warehouse Supervisor

Saint Logistics

General - General Stydies

New Miami
Mike Jones