Mike Kaszniak
Bloomingdale,IL
Summary
I am a recent 2024 Graduate and Cum Laude at the University of Illinois at Chicago with a specialization in Digital Marketing and CRM Data Analysis. Experienced in team support, customer service, and sales through my time at Dick's Sporting Goods and Footlocker. I've also leveraged my marketing skills as an Instagram content creator for the Chicago Steel and as a brand influencer for Adidas Hockey. My technical expertise includes CRM data analysis, social media marketing, and public speaking.
Overview
3
3
years of professional experience
Work History
Footwear Sales Associate
Dick's Sporting Goods
Schaumburg, Illinois
06.2022 - Current
- Provided excellent customer service to ensure satisfaction with each purchase.
- Assist customers with locating/getting shoes/clothing for customers.
- Restock floor deck/backstock.
- Backup other departments: Apparel, Team Sports, Lodge, Omni Locator, Front-End Cashiers, Truck Stock.
- Achievement: Adidas Sales Contest Winner.
Footwear Associate
Footlocker
Schaumburg, Illinois
09.2021 - 01.2022
- Troubleshot customer inquiries related to product availability, pricing, shipping, returns.
- Assisted customers in finding the right footwear for their needs by providing product knowledge and sizing information.
Education
Bachelor of Science - Marketing -
University of Illinois at Chicago
Chicago, IL05.2024
Skills
- CRM Data Analysis: IBM Cognos, Tableau
- Public Speaking/Presenting
- Digital/Social Media Marketing
- Microsoft Excel, Word, and Powerpoint
- Team Management
- Google Analytics
- Content Management
- Direct Marketing
- Public Relations
- Canva
Affiliations
Professional Social Fraternity - University of Illinois at Chicago | 09/2022 to 05/2024
- Philanthropy-Fundraising Chair: working with members within the organization to plan events to volunteer around our community.
Orphans of the Storm - Part Time Volunteer | 06/2018 to Present
- Volunteering with feeding, walking, and taking care of shelter dogs at Orphans of the Storm Animal Shelter.
Accomplishments
Chicago Steel Instagram Creator Internship | 08/2020 to 02/2020
- Editing videos and photos for the Chicago Steel(USHL) on their Instagram page.
- Acquiring social media, Canva, and Adobe photoshop skills to learn in future events.
Adidas Hockey Brand Influencer | 10/2020 to 06/2021
- Creating promotional posts and stories on behalf of Adidas Hockey to sponsor their hockey brand.
- Promoted Adidas's Reverse Retro Line through social media content.
University of Illinois at Chicago Class of 2024 Cum Laude
- Maintained a 3.7 GPA during my time at UIC while actively working part time and participating in extracurricular activities on campus.
Timeline
Footwear Sales Associate
Dick's Sporting Goods
06.2022 - Current
Footwear Associate
Footlocker
09.2021 - 01.2022
Bachelor of Science - Marketing -
University of Illinois at Chicago
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