Mike Kelley
Hanson,MA
Summary
Learning Systems Professional with 12+ years of experience in building and maintaining E-Learning Ecosystems leveraging actionable and informational data and analytics. Consistent record of strong project management skills, including meeting and exceeding goals and objectives:
Overview
15
15
years of professional experience
Work History
Sr Manager, Learning
Dunkin Brands
01.2021 - Current
- Learning Team Leader For National rollout of new Training/Documentation and Communications platform for over 1200 Franchisee Networks and 175,000 users
- Led implementation of Headless LMS platform to have an integration with Adobe AEM and provide seamless experience for our end users
- Led the transition of over 80,000 users from legacy LMS system to the new platform to ensure seamless user migration along with training history and account attributes
- Partnered in the implementation of enterprise level search platform to ensure that site integrated critical aspects of metadata and tagging functionality
- Managed Team of System leads to manage both the legacy LMS and CMS as well as transition over 350+ Courses and over 3500 standalone documents and files to new platform.
Operating Systems Manager
Dunkin Brands'
01.2017 - 01.2021
- Managed team of Content Specialists to manage and maintain Dunkin Content Management System of Operation Documentation
- Maintained Vendor relationship and enhancement requests for Documentation Portal
- Decommissioned Native App and transitioned to a Web version for easier use for our field operations team
- Leader of RFP for new Training and Documentation platform from requirements gathering through vendor selection
- Partnered with Implementation Vendor through discovery and Analysis Phase that included interviews and data collection from over 300 sources both internally and from the franchisee community.
Sr. Specialist, Learning Design
Dunkin Brands'
01.2015 - 01.2016
- Partnered with Vendor to implement 3 phase enhancement project of the “U” LMS
- Manage Outsourced Administrator to handle all Admin duties within LMS
- Implemented Google Analytics and trending processes to measure activity and traffic patterns within the LMS portal
- Partnered with Navigator to move End User Support in house and implemented Support Center that included Self Help QRG’s and Email support form.
Learning Specialist II
Haemonetics Corporation
01.2012 - 01.2015
- Partnered with Cornerstone OnDemand to implement best in class LMS to worldwide audience of over 5000 end users
- Managed all training projects in their entirety, worked with business partners and SME’s to develop e-learning content for a worldwide audience of 2500+ employees
- Worked with multiple tools to develop training for worldwide distribution
- Fully validated Cornerstone OnDemand to meet all FDA requirements including Part 11 Electronic Signature
- Partnered with Cornerstone and business partners to develop enhanced training analytics to ensure compliance as well as satisfy auditing body requests
- Conducted quarterly system Audit to ensure compliance between Agile PLM document management system and HaemoLearn LMS
- Managed Site Specific Administrator project that included training over 20 different site LMS administrators across the globe
Specialist, OLM
Haemonetics
01.2009 - 01.2012
- Implemented Lectora as Content creation tool for companywide use
- Trained over 20 Site Administrators in Lectora Basic/Advanced functionality
- Partnered with Functional leads to perform an analysis on Training Plan needs as well as reduce un-needed training by 25+%
Education
Bachelor of Science - Sport Management
Endicott College
Beverly, MA05.2008
Skills
- Jira
- Confluence
- Adobe: Acrobat, Captivate, Creative Suite CS6
- Agile PLM System
- Cornerstone OnDemand LMS
- Adobe Learning Manager
- Adobe Experience Manager
- Lectora Inspire TechSmith: Snagit, Camtasia
- Microsoft Office: Excel, PowerPoint, Project, Word Web Conferencing: WebEx, Meeting Center, MS Live Meeting
Timeline
Sr Manager, Learning
Dunkin Brands
01.2021 - Current
Operating Systems Manager
Dunkin Brands'
01.2017 - 01.2021
Sr. Specialist, Learning Design
Dunkin Brands'
01.2015 - 01.2016
Learning Specialist II
Haemonetics Corporation
01.2012 - 01.2015
Specialist, OLM
Haemonetics
01.2009 - 01.2012
Bachelor of Science - Sport Management
Endicott College
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