Mike Lincoln

Consistently led division in monthly new customer sales through effective outreach strategies.
Developed new accounts via cold calling, presentations, and telemarketing initiatives.
Conducted office visits to showcase mailing and shipping product offerings.
Created pricing proposals to provide customers with purchasing or leasing options.
Upsold peripheral products while renewing leases regularly to enhance revenue.
Maintained existing client accounts by delivering customer support and resolving issues.
Demonstrated promotional mailers to attract potential customers effectively.

Contacted customers to assess satisfaction and current needs.

Fielded over 100 incoming calls daily, addressing client inquiries effectively.
Resolved customer issues through comprehensive research and support activities.
Ensured publication content aligned with client expectations and standards.
Conducted outbound calls to promote new products and cross-sell publications.
Renewed annual subscriptions through proactive outreach to existing clients.

Executed full business development cycle from needs analysis to candidate placement.
Established and nurtured relationships with CIOs, IT Directors, and HR Directors through networking and prospecting.
Secured contracts with major employers in Middle Tennessee, enhancing company portfolio.
Developed and implemented marketing strategies for commercial division to increase brand visibility.
Prepared weekly forecasts and conducted competitive analysis to inform strategic decisions.
Designed and launched e-mail marketing campaigns to engage potential candidates.
Recruited and placed candidates for commercial accounts using networking, referrals, and online resources.
Collaborated with other recruiters on state and federal account placements to optimize recruitment efforts.

Executed part-time sales for outdoor furniture company across Southeast region, primarily Florida.
Traveled to boat shows and music festivals to promote and sell products.
Engaged with customers to enhance product visibility and drive sales.
Cultivated relationships with event organizers to secure prime selling locations.