Mike Lindsey
Retail
Smiths Grove,KY
Summary
Reliable and upbeat Job Title successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
31
31
years of professional experience
4
4
years of post-secondary education
Work History
Retail Sales Associate
Cabelas
03.2023 - Current
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Helped customers complete purchases, locate items, and join reward programs.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Greeted customers and helped with product questions, selections, and purchases.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Maintained clean sales floor and straightened and faced merchandise.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Developed professional relationships with customers to increase loyalty, retention and rapport.
- Utilized upselling techniques to promote additional products and increase sales.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Owner/Operator
Taboo Tattoo Studio
Bowling Green, KY
05.2007 - Current
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Managed day-to-day business operations.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Evaluated suppliers to maintain cost controls and improve operations.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
- Worked with marketing teams to create print and online advertisements to bring in new customers.
- Adhered to regulatory and policy changes and made necessary adjustments to maintain overall success.
Loader Operator 2
IAA
Bowling Green, KY
09.2021 - 03.2023
- Performed routine lubricating, fueling and cleaning loaders.
- Counted and received stock to process inventory receipts.
- Inspected and examined stock items for defects and wear and reported damages to supervisors.
- Used Software to maintain database, recording daily activities and inventory charts.
- Developed and maintained relationships with customers and vendors to secure repeat orders.
Assistant Manager
Nolin Vault Co
Bee Spring, KY
05.1992 - 08.2002
- Created employee schedules to align coverage with forecasted demands.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Mentored team members to enhance professional development and accountability in workplace.
- Made hiring recommendations to increase company's productivity and profitability with quality workers.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
Education
Diploma - Basic
Edmonson County High School
Brownsville, KY 04.1980 - 08.1984
Skills
Store opening and closing
Point of sale operation
Product and service sales
Cash Handling
Organization
Cash register operation
Dependable and Responsible
Decision-Making
Self-Motivated
Multitasking Abilities
Teamwork and Collaboration
Good Telephone Etiquette
Timeline
Retail Sales Associate
Cabelas
03.2023 - Current
Loader Operator 2
IAA
09.2021 - 03.2023
Owner/Operator
Taboo Tattoo Studio
05.2007 - Current
Assistant Manager
Nolin Vault Co
05.1992 - 08.2002
Diploma - Basic
Edmonson County High School
04.1980 - 08.1984