MIKE LOPEZ
Conroe,TX
Summary
Results-driven Sales Manager known for exceptional productivity and efficient task completion. Specialize in strategic sales planning, customer relationship management, and market analysis. Excel in negotiation, communication, and leadership, utilizing these soft skills to drive team success and exceed sales goals.
Overview
15
15
years of professional experience
Work History
SALES MANAGER
AUTONATION CDJR SPRING
SPRING, TX
03.2024 - Current
- Developed and implemented sales strategies to increase market share.
- Established relationships with key clients, while maintaining existing customer base.
- Created and presented monthly reports to management on sales performance.
- Analyzed data to identify trends in customer behavior and develop plans accordingly.
- Monitored industry trends and competitor activities to stay ahead of the competition.
- Collaborated with marketing team to create promotional materials for target customers.
- Managed daily operations of sales department, including supervision of staff members.
- Trained, coached, and mentored junior sales personnel to ensure success in their roles.
- Conducted regular meetings with staff members to review goals and objectives for the quarter and year.
- Organized trade shows and other events as a means of increasing visibility in the marketplace.
- Developed pricing strategies that would maximize profits while still remaining competitive in the market.
- Performed analysis of current processes within the sales department to identify areas needing improvement.
- Resolved customer complaints regarding sales and service.
- Supported sales team members to drive growth and development.
Sales Associate
MERCEDES-BENZ OF HOUSTON NORTH
HOUSTON, TEXAS
02.2021 - 02.2024
- Ended Sales Associate of the year in 2023 with 239 units
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Processed transactions using a point-of-sale system.
- Maintained up-to-date knowledge of store merchandise and policies.
- Built relationships with customers to encourage repeat business.
- Handled customer complaints in a professional manner.
- Upsold additional items based on customer interests and needs.
- Developed promotional strategies to increase sales volume.
- Collaborated with management teams to develop innovative marketing strategies.
- Analyzed customer feedback data to recommend improvements in service quality.
- Helped customers find specific products, answered questions, and offered product advice.
- Engaged customers in friendly, professional dialogue to determine needs.
Sales Associate
Humble Hyundai
HUMBLE, TEXAS
09.2019 - 01.2021
Sales Associate
PLANET FORD
HUMBLE, TX
06.2018 - 08.2019
FRENCH MILITARY
8 RPIMA
CASTRES, FRANCE
09.2009 - 06.2017
Education
High School Diploma -
LYCEE FRANCAIS D'ALICANTE
SPAIN06-2009
Skills
- Strategic Planning
- Profitability Optimization
- Business Planning
- Sales team training
- Sales Reporting
- Sales Tracking
- Sales operation
- Tri lingue FRENCH, SPANICH, ENGLISH
- CRM Software
- Exceeds sales goals
- Sales processes
Timeline
SALES MANAGER
AUTONATION CDJR SPRING
03.2024 - Current
Sales Associate
MERCEDES-BENZ OF HOUSTON NORTH
02.2021 - 02.2024
Sales Associate
Humble Hyundai
09.2019 - 01.2021
Sales Associate
PLANET FORD
06.2018 - 08.2019
FRENCH MILITARY
8 RPIMA
09.2009 - 06.2017
High School Diploma -
LYCEE FRANCAIS D'ALICANTE
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