Mike Lufuma
Dallas,TX
Summary
Well rounded, motivated, financial specialist who is looking for an opportunity to grow within a company and add a plus within the departments as well as gain a lot more experience. Skilled credit and tax specialist that has worked and moved within the company as a chief operating. Hard working and always strives for the best
Overview
5
5
years of professional experience
Work History
Chief Operating Officer
EBENEZER ENTERPRISES LLC
Irving, TX
01.2020 - 06.2021
- Ebenezer Enterprises is Tax comapny.
- Handling day to day tasks.
- Follow up with my team on daily tasks for different departments
- Making sure that we provide great customer service
- Ensures Customer's satisfactions
- Answer questions from the team as well as our clients
- Knowledge of the software DRAKE Tax, Crosslink Taxes.
Service Dispatcher
Mutombo International
Irving, TX
01.2018 - 01.2019
- Tow truck dispatch
Handling problems with deliveries and trucks
Report accidents
Customer services - Assessed regulatory and operational risks for escalation to management
- Responded to over 30-50 daily caller requests with information about assistance and timeframes
Picker Packer
Callaway Golf
Fort Worth, TX
08.2018 - 12.2018
- Prepared orders for shipment by inserting associated paperwork, tagging boxes and scanning barcodes to upload package data to tracking system
- Achieved production targets by maintaining high productivity levels and communicating with team members regarding orders and fulfillment
- Moved boxes and organized aisles to open up floor space and enable forklift operators to move freely through warehouse
- Entered package information into company's computer system
- Scanned packages and boxes and moved to loading dock for shipment
Valet
Zenith Hospitality
Madison, Wi, WI
04.2016 - 06.2017
- Welcome customers at arrival
- Park cars at drop-in
- Airport Shuttle from and to hotel
- Issued and collected claim tickets and processed valet parking fees
- Delivered guest vehicles smoothly and met diverse needs of valet customers
- Helped guests unload and load luggage
- Assisted hotel guests with valet retrieval process
Loan Officer
PEACH CAPITAL INC
Irving, TX
01.2022 - Current
- Examined customer loan applications for loan approvals and denials.
- Reviewed and edited loan agreements to enhance clarity and monitor compliance with requirements.
- Listened to clients and introduced different loan programs to satisfy business and personal needs.
Credit Repair Director
PEACH CAPITAL INC
Irving, TX
03.2022 - Current
- Reviewed customer files on regular basis to make sure receivables were in sound condition.
- Improved operations through consistent hard work and dedication.
- Increased customer satisfaction by resolving issues.
- Worked with customers to understand needs and provide excellent service.
- Identified issues, analyzed information and provided solutions to problems.
- Made decisions and recommendations about extending lines of credit.
- Learned new skills and applied to daily tasks to improve efficiency and productivity.
Education
Associate of Arts - Business Administration
Madison Area Technical College
Madison, WIHigh School Diploma -
University of Nebraska High School
Lincoln, NE07.2013
Skills
- Portfolio Management
- Effective Communicator and Public Speaker
- Integrity and Transparency
- Relationship and Team Building
- Operations Management
- French Speaking/Writhing
Languages
French
Native or Bilingual
Timeline
Credit Repair Director
PEACH CAPITAL INC
03.2022 - Current
Loan Officer
PEACH CAPITAL INC
01.2022 - Current
Chief Operating Officer
EBENEZER ENTERPRISES LLC
01.2020 - 06.2021
Picker Packer
Callaway Golf
08.2018 - 12.2018
Service Dispatcher
Mutombo International
01.2018 - 01.2019
Valet
Zenith Hospitality
04.2016 - 06.2017
Associate of Arts - Business Administration
Madison Area Technical College
High School Diploma -
University of Nebraska High School
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