Summary
Overview
Work History
Education
Skills
Timeline
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Mike Lyons-Skillman

Eureka,CA

Summary

Versatile and dynamic professional consistently excelling in leadership and crisis management at Top Flight Security. Proven track record showcases ability to adapt swiftly and leverage exceptional people skills to enhance safety protocols, resulting in a significant reduction in incidents. Expertise in advanced surveillance fosters team growth and ensures optimal security and efficiency.

Overview

14
14
years of professional experience

Work History

HVAC Installer

O&M Industries
07.2022 - Current
  • Increased longevity of HVAC systems by performing preventive maintenance.
  • Maintained environmental conditions by rebuilding and replacing faulty components.
  • Assembled air ducts, pipes, discharge valves and flues to central heating and cooling equipment.
  • Removed old equipment from customers' homes and cleaned up areas to prepare for new installations.

Bouncer

707 Bar
03.2021 - 08.2024
  • Available for Day shift/Swing shift /Night shift.
  • Called police to report criminal acts.
  • Established rapport with regular customers, creating a welcoming environment that encouraged repeat business.
  • Safeguarded valuable property through diligent surveillance of both indoor and outdoor areas around the venue.
  • Patrolled exterior and interior of premises.
  • Provided first aid assistance when necessary, ensuring guest welfare while on the premises.
  • Checked IDs and closely examined patrons' faces to verify age.
  • Coordinated with local law enforcement agencies when needed, fostering strong relationships between the venue and authorities for improved safety outcomes.
  • Monitored, guarded and patrolled premises to prevent infractions of rules, theft and violence.

Relief Operator

HRC
04.2015 - 07.2022
  • Assisted in training new relief operators, sharing valuable knowledge and best practices for efficient operations.
  • Evaluated the performance of equipment and systems on a regular basis, making recommendations for updates or replacements as needed to maintain optimal functionality.
  • Contributed to a positive work environment by fostering open communication channels between operators, supervisors, and other personnel involved in the production process.
  • Streamlined production processes with diligent oversight of equipment settings, adjustments, and modifications.
  • Used problem-solving and issue-resolution skills to promptly and successfully address production problems.
  • Investigated processing errors and malfunctions, resolving issues with minor machine repairs.
  • Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
  • Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
  • Worked outside in all weather conditions.

Security Officer

Heights Casino
12.2014 - 07.2015
  • Completed full building and grounds patrols to spot and investigate concerns.
  • Wrote detailed reports of all security breaches and investigations.
  • Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
  • Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
  • Reported suspicious activities and persons to law enforcement.
  • Secured premises and personnel by patrolling property and monitoring surveillance equipment.
  • Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Conducted training sessions for new security personnel to facilitate compliance with security protocols.
  • Leveraged physical or verbal techniques to investigate suspicious activities and resolve concerns.
  • Improved overall security by conducting regular patrols and monitoring surveillance systems.

Security Manager

Top Flight Security
01.2012 - 12.2014
  • Investigated incidents and wrote reports.
  • Kept team compliant with security protocols and appearance standards.
  • Submitted documentation for weekly payroll, managed schedules, and enforced policies.
  • Oversaw team of security officers and managed scheduling and performance evaluations.
  • Maintained detailed records of security incidents, enabling proper analysis for future preventative measures.
  • Monitored building access, ensuring only authorized personnel were granted entry into secure areas of the facility.
  • Provided executive protection services for high-profile clients, ensuring their safety during public appearances and travel.
  • Reduced incidents of theft and vandalism by implementing advanced surveillance systems and access control measures.
  • Managed a team of security personnel, providing regular training for improved performance and professional growth.
  • Organized successful large-scale events, coordinating with multiple stakeholders to ensure optimal safety conditions for attendees and staff members alike.
  • Developed and maintained emergency response plans to promote fast and effective action during crises.

Security Officer

Securitas Security Services
02.2011 - 10.2011
  • Checked and verified photo identification prior to granting facility access.
  • Screened individuals and prevented passage of prohibited articles into restricted areas.
  • Reported suspicious activities and persons to law enforcement.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
  • Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.

Education

Criminal Justice

City College of San Francisco
San Francisco, CA

Drinking And Wastewater Certification Course - Water Technology

Santa Rosa Junior College
Santa Rosa, CA
05.2022

Skills

  • Great people skills
  • Mountain of a human man
  • Good at communicating with others
  • Able to take charge and Lead
  • Life experience that's given me the ability to descalate problems and adapt to many situations
  • Willing to work any shift

Timeline

HVAC Installer

O&M Industries
07.2022 - Current

Bouncer

707 Bar
03.2021 - 08.2024

Relief Operator

HRC
04.2015 - 07.2022

Security Officer

Heights Casino
12.2014 - 07.2015

Security Manager

Top Flight Security
01.2012 - 12.2014

Security Officer

Securitas Security Services
02.2011 - 10.2011

Criminal Justice

City College of San Francisco

Drinking And Wastewater Certification Course - Water Technology

Santa Rosa Junior College
Mike Lyons-Skillman