MIKE MASAK
Los Angeles,CA
Summary
Dynamic Sales Executive with 15 + years of experience providing high level of customer service while increasing revenues. Successful at leveraging sales technologies, software and CRM data to identify, analyze and act upon leads, opportunities and sales funnels. Personable communicator focused on exceeding client expectations.
Overview
16
16
years of professional experience
Work History
Sales Executive
US DATA
01.2022 - Current
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
- Established a reputation for reliability by consistently meeting or exceeding sales targets and maintaining a strong work ethic throughout tenure.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Consistently met performance metrics such as 100 call volume, talk time, and deal closure rates, contributing to the overall success of the sales team.
- Set and exceeded inside sales goals by establishing ambitious targets and motivating sales representatives.
- Demonstrated expert product knowledge during client interactions, addressing questions/concerns confidently and offering solutions tailored specifically for them.
- Managed pipeline efficiently, prioritizing tasks according to urgency/importance while maintaining focus on long-term objectives.
- Negotiated contract terms with clients, securing favorable conditions for both parties while maximizing profitability.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
Director of Business Development
DYMIC DIGITAL
01.2017 - 12.2021
- Led lead generation and qualification efforts, identifying new opportunities and driving revenue growth of $1.5M
- Led change and transformation across business areas to deliver benefits and align company resources.
- Negotiated, prepared, and signed contracts with clients.
- Established, initiated and optimized business development strategies based on company targets, product specifications, market data, and budget factors.
- Generated significant revenue growth with the implementation of innovative marketing campaigns.
P&C Certified Insurance Agent - Life and Health
FARMERS INSURANCE
01.2016 - 12.2017
- Built strong relationships with clients through consistent communication and excellent customer service.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Educated clients on insurance policies and procedures.
- Efficiently managed 17 policy renewals, ensuring timely processing and accurate coverage updates.
Stage Manager and Assistant Production Manager
REO SPEEDWAGON
01.2014 - 12.2015
- Enforced safety measures due to potential stage equipment hazards.
- Distributed production scripts to cast members.
- Facilitated conflict resolution among 5 cast members and 15 crew, fostering a positive work environment throughout each production.
- Worked with director to develop effective use of rehearsal times.
Operations and Logistics Warehouse Manager
XL TOURING VIDEO
01.2009 - 12.2014
- Managed comprehensive inventory control, overseeing shipment loading and transferring, document recording, and data entry into the system to ensure accuracy and efficiency
- Led the planning and organizing of overall warehouse operations, optimizing workflows and improving productivity
- Developed a strong team of 8 warehouse employees with comprehensive training programs and performance evaluations.
- Tracked production and quality control systems to proactively identify deficiencies.
- Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
- Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
Education
Bachelor of Arts (BA) - Radio/ Television/ Film
CA State University Northridge
Northridge, CA03.2000
Skills
- Proficient in MS Office Suite (Excel, Word, PowerPoint)
- Account entry
- Lead generation
- Oral communication
- Written communication
- Organizational skills
- Objection handling
- Operations
- Sales expertise
- Sales Presentations
- Sales strategy
- Sales Planning
- Cold-calling
- Business development and planning
- Client Development
- Closing Techniques
Summary - Salesandoperationsmanagement
- Dynamic executive with 12 years of operations management experience and 8 years in sales management, driving strategic business growth and operational excellence
- Proven track record in collaborating on strategic plans to streamline processes and enhance operational efficiency
- Developing and maintaining financial forecasts and plans to meet changing market conditions and organizational goals
- Developing and executing comprehensive strategies that align with company goals, resulting operational effectiveness
- Driving annual revenue growth from $1M to $5M+ within two years by implementing innovative sales strategies and business development initiatives
- Leadership in initiatives to boost the effectiveness and efficiency of operational systems, processes, and policies, supporting organizational missions
- Led projects to enhance data management systems, resulting in improved data accuracy and reporting capabilities
- Implemented process improvements that increased operational efficiency and supported the organization's mission
- Expert in collaborating with cross-functional teams, partners, agencies, and production teams
- Driving growth through digital marketing and direct-to-consumer marketing
Accomplishments
- Resolved product issue through consumer testing.
- Supervised team of 15 staff members.
Timeline
Sales Executive
US DATA
01.2022 - Current
Director of Business Development
DYMIC DIGITAL
01.2017 - 12.2021
P&C Certified Insurance Agent - Life and Health
FARMERS INSURANCE
01.2016 - 12.2017
Stage Manager and Assistant Production Manager
REO SPEEDWAGON
01.2014 - 12.2015
Operations and Logistics Warehouse Manager
XL TOURING VIDEO
01.2009 - 12.2014
Bachelor of Arts (BA) - Radio/ Television/ Film
CA State University Northridge
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