Mike Mason
Windsor Heights,IA
Summary
Dynamic Kitchen Manager with a proven track record at Open Sesame, excelling in food safety and inventory management. Skilled in staff training and development, I fostered a collaborative environment that enhanced team performance and reduced food waste by implementing effective storage techniques. Committed to delivering exceptional customer service and operational excellence.
Experienced with overseeing kitchen operations and maintaining high standards of food safety and hygiene. Utilizes effective team leadership and organizational skills to ensure smooth daily operations. Track record of implementing efficient inventory management systems and staff training programs.
Knowledgeable Kitchen Manager with comprehensive background in managing kitchen operations and ensuring food safety. Proven track record in streamlining kitchen processes and enhancing team productivity. Demonstrated proficiency in inventory management and staff training.
Professional kitchen management expert with comprehensive experience in leading culinary teams, ensuring high-quality food preparation, and maintaining kitchen efficiency. Strong focus on team collaboration, adaptable to changing needs, and dedicated to achieving operational excellence. Skilled in inventory management, staff training, and maintaining health and safety standards. Reliable, results-driven, and prepared to make significant impact in any culinary environment.
Overview
2026
2026
years of professional experience
Work History
Kitchen Manager
Open Sesame
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Checked and tested foods to verify quality and temperature.
- Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
- Reduced food waste by closely monitoring inventory levels and implementing proper food storage techniques.
- Collaborated with front-of-house staff to ensure seamless communication between the kitchen team and service areas for optimal guest experiences.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
Assistant Store Manager
Sunflower Market
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Created and maintained safe and secure work environments for employees.
- Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
President/General Manager
Certified Appraisal Services
- Hired and managed employees to maximize productivity while training staff on best practices and protocols.
- Increased customer satisfaction through continuous improvement initiatives and excellent customer service.
- Managed crisis situations effectively while minimizing disruption to daily operations.
- Enhanced company performance by implementing strategic plans and overseeing daily operations.
- Prepared annual budget forecasts and monitored performance to meet organizational objectives.
- Drove revenue growth by expanding product offerings and identifying new market opportunities.
- Cultivated strong relationships with external partners to foster collaboration and maximize resources.
- Established a culture of accountability by setting clear expectations and holding individuals responsible for results.
- Streamlined organizational processes by evaluating current systems and implementing improvements.
- Delivered operational excellence by optimizing resources, processes, and overall cost structure.
- Developed strong partnerships with cross-functional teams for improved collaboration and efficiency.
- Reduced operational costs through strategic cost management initiatives.
- Launched new products successfully into the market after meticulous research, planning, and marketing campaigns.
- Built a diverse workforce through targeted recruiting efforts focused on diversity, equity, and inclusion principles.
Grocery Store Asst. Mgr./ Market Grille Cook
HyVee Foods
07.2015 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Controlled costs to keep business operating within budget and increase profits.
- Cross-trained existing employees to maximize team agility and performance.
Education
Na - General Studies
Upland High School
Upland, CACertified Real Estate Appraiser - Real Estate Valuation
University of San Diego
San Diego, CA06.1991
Bachelor Of Applied Arts And Science - Education
University of California, Berkeley
Berkeley, CA12.1990
High School Diploma - Gender Studies
Dowling Catholic High School
West Des Moines, IA06.1986
Skills
- Multitasking and organization
- Customer service
- Food safety
- Inventory management
- Staff supervision
- Food preparation
- Staff training and development
- Inventory control
- Waste Management
- Ordering supplies
- Cleaning and sanitation
- Staff management
- Vendor relations
- Operations management
- Team collaboration and leadership
- Health code compliance
- Food production management
- Recipes and menu planning
Timeline
Grocery Store Asst. Mgr./ Market Grille Cook
HyVee Foods
07.2015 - Current
Kitchen Manager
Open Sesame
Assistant Store Manager
Sunflower Market
President/General Manager
Certified Appraisal Services
Na - General Studies
Upland High School
Certified Real Estate Appraiser - Real Estate Valuation
University of San Diego
Bachelor Of Applied Arts And Science - Education
University of California, Berkeley
High School Diploma - Gender Studies
Dowling Catholic High School
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