Mike McDaniel
Metairie,Louisiana
Summary
Results-driven multi-unit management professional overseeing high-volume operations across multiple locations. Achieved a notable reduction in COGS, enhancing bottom-line profitability, while managing diverse teams and implementing strategic initiatives that bolster operational efficiency.
Overview
9
9
years of professional experience
Work History
Regional Operations & Maintenance Manager
Loft18
01.2024 - Current
- Oversaw operations for 5 regional locations, ensuring adherence to company standards and service quality.
- Managed diverse workforce of approximately 200 team members, emphasizing leadership development and retention strategies.
- Led management meetings to align regional goals, retrain underperforming staff, and rebuild team structures.
- Acted as Interim General Manager to stabilize operations and fill critical management gaps.
- Directed planning and execution of complex onsite and offsite events, enhancing brand engagement and revenue.
- Oversaw and coordinated all maintenance for each location, ranging from electrical, plumbing, appliances, technology, etc.
Area Manager
Smoothie King
01.2022 - 12.2024
- Directed operations for 11-store franchise territory, overseeing 200-300 team members to ensure smooth and efficient operations.
- Key Achievement: Successfully reduced COGS from 23% to 18%, resulting in a 5% increase in bottom-line profitability.
- Award: Recognized as Franchisee of the Year for excellence in operational performance and territory growth.
- Rebuilt management teams, identifying and training high-potential employees to strengthen leadership capabilities and drive team performance.
- Developed and implemented ordering budgets and truck order systems to optimize inventory management and minimize waste.
Bar Manager
Loft18
01.2018 - 12.2022
- Managed complex beverage and dry-goods inventory, implementing rigorous tracking systems to minimize waste and prevent shrinkage.
- Optimized ordering budgets and negotiated with vendors to maintain a healthy cost-of-goods-sold (COGS) percentage.
- Coordinated with liquor, beer, and wine distributors to manage deliveries, handle credits, and ensure the bar was consistently stocked with high-demand items.
- Conducted regular audits to ensure compliance with health department regulations, safety standards, and state liquor laws (ABC/ATC).
Education
Associate of Science - Drafting and Design
River Parish Community College
Gonzales, LASkills
- Regional Operations
- Multi-Unit Oversight
- General management
- Cost Management
- COGS Reduction
- Drafting
- Financial Reporting
- Inventory Ordering
- Management Software
- Employee Evaluations
- Workforce Planning
- Leadership Training
- Conflict Resolution
- Strategic communication
- Multitasking
- Adaptability
- Microsoft Office Suite
- Budgeting
- CAD Basics
- Networking
Timeline
Regional Operations & Maintenance Manager
Loft18
01.2024 - Current
Area Manager
Smoothie King
01.2022 - 12.2024
Bar Manager
Loft18
01.2018 - 12.2022
Associate of Science - Drafting and Design
River Parish Community College