Mikail Mendez
Queens,NY
Overview
5
5
years of professional experience
Work History
Computer Information Systems Student
Baruch College
09.2019 - 04.2024
- Used Access, Google Cloud Big Query, Python, and other software to normalize, store, design, and query Big data via the ETL process
- (Olap vs
- OLTP)
- Used C++, Python, and Pandas, to develop programs and do modeling to regression analytics.
- Generated BI tools/Tableu to turn Data into useful information for decision makers.
- Built Quantitative analysis Models in excel to solve business optimization needs.
- Implemented Machine Learning Models that include, SVM, Logistic regression, KNN, Random Forest, Naive
- Optimized database performance through regular maintenance, indexing, and query optimization.
- Implemented machine learning algorithms to predict future trends, enabling more accurate forecasting and strategic planning.
- Developed customized reports, summarizing and presenting data in visually appealing format.
- Designed database schemas that supported efficient data storage and retrieval across multiple applications within the organization.
Solutions Consultant
Omnicell
04.2023 - 08.2023
- Identified areas of B2B opportunities and provided consultancy on Pharmaceutical Saas solutions to Pharmacies nationwide using CRM tools.
- Provided Medical Saas options to increase revenue, optimize patient care and pharmacy output, and secure finances.
- Self prospected several states and analyzed best opportunities in these territories using salesforce.
- Perform product demonstrations for several different Sass products/platforms and generated contracts.
- Delivered high-quality presentations and demonstrations, showcasing the value of proposed solutions to prospective clients.
- Managed complex projects from inception to completion, ensuring timely delivery and meeting all client requirements.
- Built strong relationships with existing clients, fostering trust and maximizing opportunities for upselling or crossselling.
- Championed the adoption of innovative technologies within our company''s solution offerings, ensuring our clients stay at the forefront of industry advancements.
Software Engineer
App Academy Open
09.2022 - 01.2023
- Use PostgreSQL, Ruby, ruby on rails, to create CRUD apps with Auth.
- Used Recursive functions to locate items in data sets.
- Assessed Big O efficiencies and used relational databases.
- Created API's and used debuggers, Capybara, and Rspec to implement TDD projects.
- Implemented effective debugging strategies, resulting in fewer software defects and increased reliability.
Manager
Boutique J
02.2022 - 09.2022
- Utilize scripts to manage client accounts in person and online.
- Responding to client issues with company solutions virtually and in person.
- Responding quickly to the needs of supervisors and clients to ensure follow ups, tickets, issues, and communications were handled effectively.
- Handled Account sales of over $6,000-$10,000 per individual along with providing customer service energetically and politely.
General Manager
Footlocker
01.2021 - 07.2021
- Responded to customers service tickets, online orders, submitted POS software tickets, communicated solution and managed several customer accounts.
- Increased site sales ranking from #18 to #8 by leveraging Power BI analytics to identify opportunities, leads, and creating a workplace culture specifically targeting those opportunities.
- Structured and enforced Covid safety guidelines which included social distancing best practices, PPE and signage rollout and safe client service trainings for entire sales and management staff.
- Increased Sales over 10% at minimum monthly vs LY by utilizing metrics to identify sale opportunities.
- Facilitated and developed staff by consistently ensuring staff used online training platforms and practiced refined sales presentations
- Followed up through consistent coaching, feedback, and maintaining and administering succession plans for all employment levels.
- Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
Education
BBA Computer Information Systems -
Baruch School of Business (Zicklin)
Advanced regents H.S diploma -
Brooklyn Technical High School
Skills
- Microsoft
- Excel
- AutoCAD Design
- HTML/CSS
- Ruby, Ruby on rails
- SQL
- JavaScript
- DS & Algo
- OOP
- BIG O analysis
- Power BI analytics
- CRUD Apps
- Git & Github
- REST API's
- Machine Learning
- Cloud Computing
- ETL Development
- Data Warehousing
- RDBMS
- SQL and Databases
Awards
Dean's List CUNY
Timeline
Solutions Consultant
Omnicell
04.2023 - 08.2023
Software Engineer
App Academy Open
09.2022 - 01.2023
Manager
Boutique J
02.2022 - 09.2022
General Manager
Footlocker
01.2021 - 07.2021
Computer Information Systems Student
Baruch College
09.2019 - 04.2024
BBA Computer Information Systems -
Baruch School of Business (Zicklin)
Advanced regents H.S diploma -
Brooklyn Technical High School
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