MIKE MITCHELL
Midlothian,VA
Summary
Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills. Dedicated and detail-oriented logistics professional with extensive experience in supply administration and embarkation. Seeking a challenging position where I can leverage my skills to contribute effectively to an organization’s success. Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration.
Overview
25
25
years of professional experience
Work History
General Manager of Operations
Autohub of Virginia LLC
Richmond, VA
05.2019 - Current
- Created and managed annual operating budget for the department
- Developed and implemented operational policies and procedures to improve efficiency
- Coordinated with other departments to ensure successful delivery of services
- Provided strategic direction to staff members in order to maximize productivity
- Conducted training sessions for sales staff on customer service and product knowledge
- Analyzed customer feedback to identify opportunities to improve customer satisfaction ratings
- Maintained an up-to-date understanding of automotive industry trends and developments
- Assisted customers in selecting vehicles that best met their needs while maximizing profit potential for dealership
- Solicited new business through cold calling, networking events, and referral programs
- Established relationships with local businesses as part of building a larger client base.
Head Technician
Django Services
Midlothian, VA
01.2012 - Current
- Monitored the performance of various systems and equipment, identified problems, and proposed solutions
- Managed a team of technicians in their daily tasks, including training and scheduling
- Diagnosed mechanical problems using specialized computer software and diagnostic tools
- Repaired vehicles according to manufacturer specifications by replacing worn parts such as brakes, wheel bearings, and spark plugs
- Tested automotive systems such as brakes, steering, suspension, transmission, and engine performance
- Provided accurate estimates of repair times to customers prior to work being performed
- Performed driveability tests on vehicles after repairs were completed
- Communicated effectively with customers about repair progress and costs involved
- Operated a variety of shop equipment safely and efficiently.
Automotive Technician
Monroe Muffler Brakes and Services
Richmond, VA
06.2009 - 01.2012
- Performed routine maintenance including oil changes, tire rotations, and brake pad replacements
- Conducted scheduled maintenance services such as oil changes, tune-ups, and filter replacements
- Performed minor maintenance services, including gasket replacements, coolant flushes, and tune-ups
- Completed repairs and maintenance to major vehicle models to meet safety specifications
- Removed, replaced, balanced, and rotated new or used tires to maintain on-road safety
- Repaired engines and transmissions, providing labor and parts cost breakdowns for work performed.
Supply Administration Operation Specialist
United States Marine Corps
Parris Island, SC
06.1999 - 10.2008
- Prepared supplies and equipment for embarkation, ensuring efficient and safe movement via all modes of transportation
- Executed Force Deployment Planning and Execution (FDP&E) functions, accounting for personnel, supplies, and equipment
- Trained in Automated Information Systems (AIS) for load planning and In Transit visibility (ITV)
- Developed aircraft and ship load plans to meet organizational requirements
- Assisted with strategic mobility planning based on Time Phased Force Deployment Data (TPFDD).
- Developed and managed supply chain processes to ensure accurate tracking of inventory levels.
- Analyzed supply data to identify cost savings opportunities and reduce waste.
- Created reports on stock usage trends to help inform purchasing decisions.
- Evaluated vendor performance and monitored quality control standards.
Education
Associate of Science - Computer And Information Systems Security
ECPI University
09.2023
Associate of Arts - Liberal Arts And General Studies
Carlina Costal Community College
Jacksonville, NCSome College (No Degree) - Business Administration and Management
Ashford University
San Diego, CASkills
- Staff Development
- Business Analysis
- Operations Management
- Cost Control
- Data Management
- Customer Retention
- Inventory Management
- Sales Tracking
- Quality Assurance
- Administrative Management
- Revenue Generation
- Staff Scheduling
- Inventory tracking
- Shipment consolidations planning
- Inventory control
- Imports and exports
- Computer savvy
- Secret Security clearance
- Fast learner
- Reliable
- Works well independently
- Flexible
- Works well under pressure
- Logistics Management
- Contract Administration
- Financial Oversight
- Department Oversight
- Employee Development
- Performance Improvement
- Program Administration
- KPI Tracking
- Customer Service Management
- Schedule Management
- Resource Allocation
- Business Forecasting
- Data Analysis
- Analytical Skills
- Capital Spending
- Goal Setting
- Inventory Tracking and Management
- Customer Relations
- Task Prioritization
- Budgeting and cost control
- Budget Control
- Business Growth Initiatives
- Adaptability
- Management Team Building
- Decision-Making
- Organizational Skills
- Team building
- Active Listening
- Teamwork and Collaboration
- Interpersonal Skills
- Delegating Work
- Purchasing and planning
- Business Development
- Financial Planning
- Budget Development
- Problem-Solving
- Attention to Detail
- Customer Service
- Performance Improvements
- Supervision and training
- Supplier Monitoring
- Interpersonal Communication
- Revenue Growth
Accomplishments
- Collaborated with fellow Marines to build pallets, store equipment, and handle hazardous materials for a 7-month deployment.
- Assumed the role of Embarkation Chief during deployment, overseeing movements and training exercises for my unit and assisting other units.
- Successfully planned, organized, and maintained a container lot for over 800 containers, demonstrating adaptability and problem-solving skills.
Military Experience
United States Marine Corps, March 2009, June 2012, City, STATE, Prepared supplies and equipment for embarkation, ensuring efficient and safe movement via all modes of transportation., Executed Force Deployment Planning and Execution (FDP&E) functions, accounting for personnel, supplies, and equipment., Trained in Automated Information Systems (AIS) for load planning and In Transit visibility (ITV)., Developed aircraft and ship load plans to meet organizational requirements., Assisted with strategic mobility planning based on Time Phased Force Deployment Data (TPFDD).
References
References available upon request.
Timeline
General Manager of Operations
Autohub of Virginia LLC
05.2019 - Current
Head Technician
Django Services
01.2012 - Current
Automotive Technician
Monroe Muffler Brakes and Services
06.2009 - 01.2012
Supply Administration Operation Specialist
United States Marine Corps
06.1999 - 10.2008
Associate of Science - Computer And Information Systems Security
ECPI University
Associate of Arts - Liberal Arts And General Studies
Carlina Costal Community College
Some College (No Degree) - Business Administration and Management
Ashford University