Mike Morchak
Denali Transportation Services
Strongsville,OH
41
years of professional experience
Experienced tourism and travel professional with keen ability to deliver engaging and informative tours. Known for strong team collaboration, adaptability to changing needs, and achieving results. Proficient in route planning, historical knowledge, and effective communication. Reliable and personable, ensuring guests have memorable experiences.
Work History
Tour Guide/Shuttle Driver
1 Year 5 Months- Guided guests through scenic Denali routes, delivering clear narration on wildlife, geology, and park history.
- Ensured passenger safety by enforcing boarding procedures, seatbelt use, and tour guidelines.
- Communicated route updates and service needs with dispatch and drivers using radio coordination.
Shuttle Van Driver
3 Years 5 Months- Welcomed customers with professionalism, fostering positive interactions during drives to and from designated lodges.
- Operated shuttle van safely for passenger transport across scheduled routes.
- Maintained vehicle cleanliness, fuel readiness, and routine inspection checks before each trip.
Transportation Manager
7 Years- Responsible for scheduling all logistics/transportation including picking up/dropping off lodge guests in Denali Park and surrounding area
- This included multiple stops based on arranged times/locations during the day and typically involved a narrative presentation about the history of the region during transportation to the airport.
Lodge Manager/Fox Island
5 Months- In charge of all island operations including supervising a seasonal staff of 16 employees. ServeSafe certified.
- Directed lodge operations, coordinating guest services, housekeeping, and maintenance workflows.
- Scheduled staff assignments, balancing coverage with daily arrival, departure, and service demands.
- Monitored property safety, resolving issues and maintaining compliance with operational standards.
Property Manager
2 Years 5 Months- Directed daily property operations for this 120 room lodge ensuring cabin readiness, guest satisfaction, and consistent service standards.
- Coordinated maintenance requests, prioritized repairs, and followed through until issues were resolved.
- Oversaw housekeeping schedules, inspected units, and maintained cleanliness across lodge accommodations.
Naturalist Guide
6 Months- I worked for this upscale remote lodge as a guide who took guests on wilderness hikes through various trails within Denali National Park.
- This included making informative presentations about the indigenous plant life and the wildlife inhabiting the national park
- Provided guests with information about lodge activities and current events, ensuring an engaging and informative stay.
ATV Supervisor
6 Months- Responsible for taking up to 20 lodge guests on guided ATV tours throughout the Alaskan backcountry providing information about the area, describing the flora/fauna and overseeing the operation in its entirety including scheduling staff and custom tours
- Managed team of 8 full-time guides and maintenance department to ensure smooth operation and high-quality guest experiences.
Regional Sales Manager
2 Years 11 Months- Opened new accounts and generated sales in the Arizona market with a focus on creative sales promotions, including advertising specialties, premiums, and custom promotional products.
- Collaborated with corporate decision makers to address and fulfill specific needs.
Regional Manager/Vertical Market Sales
4 Years- Recruited by global leader in high quality fitness equipment to lead territory development and increase market share in designated region
- Managed account base comprising hotels, corporations, apartments, police/fire departments, hospitals, and recreation centers
- Oversaw profit and loss management.
Senior Account Executive
6 Years 11 Months- Developed and implemented corporate sales incentive programs, designed catalogs, and managed promotional giveaway execution across BP America, Goodyear, Firestone, Cleveland Guardians, General Electric, PPG Sherwin-Williams and other key accounts.
- Managed strategic client accounts to strengthen retention, revenue growth, and long-term partnership value.
- Developed account plans that identified expansion opportunities and improved cross-sell performance.
Southern California Area Manager
3 Years- Managed brand for Seagram's wine coolers across all distribution channels in the #1 beverage market in the country.
- Collaborated with designated beer distributors on and off premise to provide sales and marketing support.
- Managed profit and loss for the business.
Chain Account Executive
2 Years 10 Months- Managed all grocery chain account business within a three county territory
- Responsibilities included handling key HQ accounts, distributor management, new business/brand development, forecasting, budgeting, and complete profit and loss management.
Education
Bachelor of Science - Business
Skills
Time Management
Guest Relations
Narrative Presentations
Employee Engagement
Timeline
Tour Guide/Shuttle Driver
Denali Transportation Services
04.2025 - 09.2026Read More
Shuttle Van Driver
The Denali Hostel
04.2021 - 09.2024Read More
Transportation Manager
Fly Denali
01.2012 - 01.2019Read More
Lodge Manager/Fox Island
Kenai Fjords Tours
04.2011 - 09.2011Read More
Property Manager
Denali River Cabins Lodge
04.2008 - 09.2010Read More
Naturalist Guide
Kantishna Roadhouse Lodge
04.2007 - 10.2007Read More
ATV Supervisor
Black Diamond Resort
04.2006 - 10.2006Read More
Regional Sales Manager
Performance 1
01.2003 - 12.2005Read More
Regional Manager/Vertical Market Sales
Life Fitness
01.1999 - 01.2003Read More
Senior Account Executive
FastCorp
01.1992 - 12.1998Read More
Southern California Area Manager
Jos. E. Seagram's & Sons
01.1989 - 01.1992Read More
Chain Account Executive
Jos. E. Seagram's & Sons
03.1986 - 01.1989Read More
University of Florida
Bachelor of Science from Business
Read More