Summary
Overview
Work History
Education
Skills
High School Baseball & Softball Coach
Timeline
Generic

Mike Morgan

San Lorenzo,CA

Summary

Dynamic business owner with expertise in business management and customer service. Successfully increased store revenue through strategic merchandising and marketing. Skilled in relationship building and inventory management and prep, ensuring optimal stock levels. Proven ability to train and motivate teams, enhancing operational efficiency and customer satisfaction.

Talented Owner with excellent marketing, customer service and facility oversight skills and more than 25 years of experience. Highly effective and comfortable working with people at all levels in organization.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Lead position. Ready to help team achieve company goals.

Professional retail manager with focus on high standards and results. Proven track record in managing store operations and driving sales growth. Known for strong team collaboration and adaptability. Expertise in customer service and inventory control.

Overview

27
27
years of professional experience

Work History

Shop Owner

We Are Hemp / Top Team Management
04.2007 - Current
  • Maintained accurate financial records, including sales reports, expense tracking, and budget management.
  • Developed loyal customer base by consistently delivering high-quality products and personalized service.
  • Addressed customer complaints effectively, resolving issues quickly to maintain overall satisfaction levels among clientele.
  • Managed inventory levels efficiently, ensuring optimal stock availability and minimizing overhead costs.
  • Coached, counseled and disciplined employees.
  • Increased store revenue through effective product merchandising and targeted marketing campaigns.
  • Established strong relationships with vendors, leveraging these connections for exclusive access to new products or preferential buying terms.
  • Trained and motivated employees to perform daily business functions.
  • Established foundational processes for business operations.
  • Managed day-to-day business operations.
  • Inventory prep and Quality Control
  • Being Organized

Wearhouse Lead

The Raider Image
06.2001 - 04.2007
  • Trained employees on equipment operation and safety protocols.
  • Managed a team of warehouse personnel, delegating tasks effectively to optimize workflow.
  • Managed day-to-day operations of warehouse, freight and parcel shipments, returns, and transfers.
  • Followed verbal and written instructions to properly move and ship products.
  • Oversaw daily operations and shipping and handling processes.
  • Loaded, unloaded, and sorted cargo as part of accurate and efficient weekly shipments.
  • Double checked records, daily reports, and inventory transactions to identify and correct variances.
  • Increased accuracy in inventory tracking through meticulous record-keeping and routine audits.
  • Kept storage areas organized, clean, and secure to fully protect company assets.
  • Prepared pallets of boxes for easy transportation between customer and storage locations.
  • Reduced product damage during storage and transportation by enforcing proper handling techniques and safety protocols.
  • Handled fright and parcel shipment schedules, return and transfer processes and oversight of daily warehouse operations.
  • Loaded and unloaded materials onto and off of trucks for fast shipment.
  • Forklift & Cherry Picker & Scissor lift Certified
  • Maintained clean, orderly work environment free of hazards.
  • Shipped material and performed boxing, packing, labeling, and preparation of related documents.
  • Drove forklifts, pallet jacks and other equipment to move materials.
  • Helped train new employees in safe practices and warehouse procedures.
  • Managed warehouse operations and verified proper shipment procedures.
  • Operated moving truck safely to deliver items to destination without nicks or scratches.
  • Opening Raider Image Stores in California
  • Building Inventory for stores and driving it to store locations
  • Shipping and Packaging Merchandise
  • Shipping & Receiving Via UPS and Fed EX
  • Packing Slips and Quality Control

Construction Worker

Cal Bay Construction
01.1999 - 06.2001
  • Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
  • Maintained clean and organized job sites, contributing to a safe working environment for all employees.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Worked independently in fast-paced environment while meeting productivity and quality expectations.
  • Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
  • Gathered waste and trash from job sites for placement in refuse containers to keep job sites clean and organized.
  • Demonstrated safe and proper operation of equipment and tools to prevent harm to team members.
  • Operated power equipment to move materials and promote job efficiency.
  • Led team in high-pressure environments to meet strict deadlines, ensuring project completion on time.
  • Cleaned and maintained tools, equipment and worksites.
  • Loaded and unloaded materials onto trucks and trailers.
  • Loaded and unloaded materials and equipment onto and off construction sites.
  • Followed instructions and safety protocols to prevent accidents and injuries.
  • Installed drywall, siding and other structural components.
  • Provided labor support to carpenters, masons and other skilled trades.
  • Moved and cleared debris from work sites to dispose of in designated areas.
  • Helped with door and window installations.

Education

Laney College
Oakland, CA

Played Sorts

San Leandro High
San Leandro, CA
06-1995

Skills

    Networking and partnerships

  • Pricing strategy
  • Business operations
  • Customer service background
  • Store maintenance
  • Shipment tracking
  • Customer service expertise
  • Merchandise planning
  • Tax and legal compliance
  • Staff hiring
  • Relationship building
  • Business management
  • Profit and loss

High School Baseball & Softball Coach

I Coached Baseball for 5 years at Arroyo High School. I managed the baseball budget by buying uniforms, Equipment, Merchandise, ETC. I also managed 40 Student Athletes on Schools performance, Grades, being on-time and not getting into trouble at School. I work with the School Staff on campus to keep a positive environment for the Athletes. Being a good Athletes come with being a good leader and having good effort and a Attitude. All these skills will make them good in the work field later in life. I am now making the transition into Softball for the same High School. I will be doing all this same stuff for the Softball side as well. I will be teaching them good habits.


I also in 2020 ( During Covid) started my own Baseball & Softball Academy. At that time there was no place for a lot of kids to go so i took it upon myself to give them a place to grow and just be around people and keep there skills improving. Its been 5 years a we are still at it. I manage all of it to recruiting player, buying all equipment, ordering uniforms and sport wear, Tournament Scheduling, Field rentals, Travel stuff and building a good relationship with all player & parents.


This year will be my 25 year in the Coaching Field for multiple sports like Baseball,Softball,Golf. Basketball and Swimming  

Timeline

Shop Owner

We Are Hemp / Top Team Management
04.2007 - Current

Wearhouse Lead

The Raider Image
06.2001 - 04.2007

Construction Worker

Cal Bay Construction
01.1999 - 06.2001

Laney College

Played Sorts

San Leandro High

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