Mike Morris
Orland Park,IL
Summary
Dynamic Benefit Account Manager at Paylocity with a proven track record in relationship building and exceptional customer service. Skilled in utilizing data-driven strategies to enhance client outcomes and streamline processes. Recognized for reliability and strong communication skills, consistently delivering impactful solutions in fast-paced environments.
Overview
14
14
years of professional experience
Work History
Benefit Account Manager
Paylocity
Schaumburg, IL
06.2023 - Current
- Assessed client needs regularly through detailed consultations, identifying areas where additional support or resources may be required to achieve desired outcomes.
- Facilitated the open enrollment process for companies by receiving plan information and building them out in our HCM platform.
- Utilized years of strong phone skills to assess day to day needs for companies dealing with benefit issues through our phone queue.
Enterprise National Sales Support
Paylocity
Schaumburg, IL
12.2021 - 06.2023
- Strengthened communication skills through regular interactions with my Account Executives as we prospected mostly the New York region.
- Worked with Human Resources decision makers on assessing their current HCM system and any pain points they may be able to relieve with our platform.
- Compiled detailed notes and utilized strong written communication to align with my Account Executive and schedule demos with appropriate companies.
Recruiting Specialist (Account Executive)
Next College Student Athlete
Chicago, IL
05.2021 - 12.2021
- Completed the tech demos for families I was previously scheduling in my prior role.
- Utilized strong phone communication skills and presentation skills while screen sharing.
- Developed strong follow up skills, taking detailed notes from our demos to remind potential clients of their needs.
Senior Recruiting Coordinator (Sales Support)
Next College Student Athlete
Chicago, IL
01.2018 - 05.2021
- Utilized phone prospecting as well as intro email crafting in order to set up demos for potential clients.
- Utilized data-driven approaches for identifying areas of improvement within the recruitment process, leading to more efficient talent acquisition outcomes.
- Mentored junior RCs, sharing industry knowledge and expertise to elevate overall team performance levels.
Law Clerk
Thomas M Tully & Associates
Chicago, IL
05.2016 - 12.2017
- Created and prepared legal drafts by organizing and assembling information for legal documents and forms.
- Developed a reputation for professionalism and reliability, frequently entrusted with sensitive information and high-stakes assignments.
Alumni Contributions
Villanova University
Villanova, PA
09.2011 - 05.2012
- Cultivated relationships with alumni over the phone in an effort to boost school contributions
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
Education
Bachelor of Arts - English
Villanova University
Villanova, PA05-2015
Skills
- Relationship building
- Exceptional customer service
- Reliable and punctual
- Sales development
Timeline
Benefit Account Manager
Paylocity
06.2023 - Current
Enterprise National Sales Support
Paylocity
12.2021 - 06.2023
Recruiting Specialist (Account Executive)
Next College Student Athlete
05.2021 - 12.2021
Senior Recruiting Coordinator (Sales Support)
Next College Student Athlete
01.2018 - 05.2021
Law Clerk
Thomas M Tully & Associates
05.2016 - 12.2017
Alumni Contributions
Villanova University
09.2011 - 05.2012
Bachelor of Arts - English
Villanova University