Summary
Overview
Work History
Education
Skills
Timeline
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Mike Morris

Orland Park,IL

Summary

Dynamic Benefit Account Manager at Paylocity with a proven track record in relationship building and exceptional customer service. Skilled in utilizing data-driven strategies to enhance client outcomes and streamline processes. Recognized for reliability and strong communication skills, consistently delivering impactful solutions in fast-paced environments.

Overview

14
14
years of professional experience

Work History

Benefit Account Manager

Paylocity
06.2023 - Current
  • Assessed client needs regularly through detailed consultations, identifying areas where additional support or resources may be required to achieve desired outcomes.
  • Facilitated the open enrollment process for companies by receiving plan information and building them out in our HCM platform.
  • Utilized years of strong phone skills to assess day to day needs for companies dealing with benefit issues through our phone queue.

Enterprise National Sales Support

Paylocity
12.2021 - 06.2023
  • Strengthened communication skills through regular interactions with my Account Executives as we prospected mostly the New York region.
  • Worked with Human Resources decision makers on assessing their current HCM system and any pain points they may be able to relieve with our platform.
  • Compiled detailed notes and utilized strong written communication to align with my Account Executive and schedule demos with appropriate companies.

Recruiting Specialist (Account Executive)

Next College Student Athlete
05.2021 - 12.2021
  • Completed the tech demos for families I was previously scheduling in my prior role.
  • Utilized strong phone communication skills and presentation skills while screen sharing.
  • Developed strong follow up skills, taking detailed notes from our demos to remind potential clients of their needs.

Senior Recruiting Coordinator (Sales Support)

Next College Student Athlete
01.2018 - 05.2021
  • Utilized phone prospecting as well as intro email crafting in order to set up demos for potential clients.
  • Utilized data-driven approaches for identifying areas of improvement within the recruitment process, leading to more efficient talent acquisition outcomes.
  • Mentored junior RCs, sharing industry knowledge and expertise to elevate overall team performance levels.

Law Clerk

Thomas M Tully & Associates
05.2016 - 12.2017


  • Created and prepared legal drafts by organizing and assembling information for legal documents and forms.
  • Developed a reputation for professionalism and reliability, frequently entrusted with sensitive information and high-stakes assignments.

Alumni Contributions

Villanova University
09.2011 - 05.2012
  • Cultivated relationships with alumni over the phone in an effort to boost school contributions
  • Excellent communication skills, both verbal and written.
  • Proven ability to learn quickly and adapt to new situations.

Education

Bachelor of Arts - English

Villanova University
Villanova, PA
05-2015

Skills

  • Relationship building
  • Exceptional customer service
  • Reliable and punctual
  • Sales development

Timeline

Benefit Account Manager

Paylocity
06.2023 - Current

Enterprise National Sales Support

Paylocity
12.2021 - 06.2023

Recruiting Specialist (Account Executive)

Next College Student Athlete
05.2021 - 12.2021

Senior Recruiting Coordinator (Sales Support)

Next College Student Athlete
01.2018 - 05.2021

Law Clerk

Thomas M Tully & Associates
05.2016 - 12.2017

Alumni Contributions

Villanova University
09.2011 - 05.2012

Bachelor of Arts - English

Villanova University