Summary
Overview
Work History
Education
Skills
Timeline
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Mike Mountford

1185 E 8th St Colby,KS

Summary

Experienced Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products.

Overview

20
20
years of professional experience

Work History

Commodity Trading

Self-employeed
05.2024 - Current

Office Manager

Service Oil Company
09.2008 - 05.2024
  • Hired and trained office staff.
  • Maintained payroll and benefits for employees in various locations.
  • Managed banking reconciliations and monthly balance sheet statements.
  • Tracked business revenue and expenditures and reconciled accounts to maintain high accuracy.
  • Generated monthly and quarterly financial statements for executive review.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.

Customer Service Manager

Norwalk Furniture
04.2005 - 08.2008
  • Resolved customer complaints while prioritizing customer satisfaction and loyalty.
  • Kept accurate records to document customer service actions and discussions.
  • Created and reviewed invoices to confirm accuracy.
  • Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.

Education

Political Science

Fort Hays State University

Skills

  • Accounting
  • Financial reporting
  • Payroll processing
  • Benefits management
  • Staff hiring
  • Human resources operations
  • Complaint resolution
  • MS Office

Timeline

Commodity Trading

Self-employeed
05.2024 - Current

Office Manager

Service Oil Company
09.2008 - 05.2024

Customer Service Manager

Norwalk Furniture
04.2005 - 08.2008

Political Science

Fort Hays State University

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Mike Mountford