Personable Commercial Sales Executive with more than 11 years of fire protection services, products and sales experience which has led to another 2 years of all security services and products, and sales as well. Proficient in maintaining long-term relationships with various companies and double-checking for customer satisfaction. Committed to accurate market monitoring and accurate recordkeeping. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Hi, I’m
Mike Naleck
Youngstown,OH
Summary
Overview
11
Years of professional experience
3
Certifications
2
Years of sales
Work History
Security Systems Of America (SSA)
Senior Commercial Sales Executive
01.2024 - Current
Job overview
- Implemented effective sales strategies for consistent growth in market share.
- Established lasting partnerships with external vendors, streamlining processes and enhancing overall efficiency.
- Negotiated contracts and pricing agreements to maximize profitability for my employer.
- Collaborated with local companies to meet diverse customer needs for all security and fire alarm system products.
- Traveled to different companies to negotiate large sales and contracts.
- Planned, coordinated, and implemented commercial sales functions and processes.
- Delivered compelling product demonstrations that showcased unique features and benefits, driving increased interest from potential clients.
- Provided extensive leadership by effectively communicating strategic goals and plans.
- Increased sales revenue by developing and maintaining strong relationships with key clients.
- Maintained minimum profits of at least 35% for every service sold.
Cintas Fire Protection
Fire Sales Specialist
01.2023 - 01.2024
Job overview
- Advised, sold and configured all fire protection products in single and multiple transactions, averaging $85,000 each month in sales.
- Built rapport with customers and assessed needs to make product recommendations and upsell.
- Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
- Built strong client relationships through consistent communication and effective problem solving.
- Provided first-rate service to all customers and potential customers.
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Boosted customer satisfaction by providing exceptional product knowledge and tailored recommendations.
- Collaborated with cross-functional teams to deliver comprehensive solutions for clients'' needs.
- Expanded customer base with targeted prospecting and lead generation efforts.
- Trained and mentored new sales representatives.
- Interacted with approximately 25 customers daily to provide personalized product guidance, resolve issues and open new accounts.
Warren Fire Equipment
Fire Technician
09.2013 - 05.2020
Job overview
- Participated in after-hours emergency call-outs, demonstrating dedication towards client needs and ensuring their safety.
- Maintained clean and organized workspace, adhered to company guidelines while promoting positive representation of my organization's commitment towards safety and professionalism.
- Lead all technicians with billable work and sales combined from 2014-2019 and averaged for that period $250,000 each fiscal year.
- Provided expert advice on proper placement and utilization of fire safety equipment, optimizing effectiveness during emergencies.
- Collaborated with local fire departments during emergency situations, providing technical support and expertise to enhance overall response efforts.
- Ensured compliance with local regulations through meticulous documentation and timely reporting of inspection results.
- Assisted in design and installation of customized fire suppression systems for commercial clients, resulting in increased protection against potential fires.
- Enhanced fire safety by conducting thorough inspections and identifying potential hazards in various properties.
- Reduced risk of fire incidents by performing routine maintenance on fire suppression systems and fire extinguishers.
Education
ITT Technical InstituteYoungstown, OH
Associate of Science from Computer Networking And Telecommunications
06.2004
University Overview
- Completed professional development in Computer Science
- Awarded Perfect Attendance
Austintown Fitch High SchoolAustintown, OH 44515
High School Diploma
06.2002
University Overview
- Elected student of the month November 2001 for demonstrating impressive leadership skills.
- Member of debate and speech team 2002.
Mahoning County Career And Technical CenterCanfield, OH
Some College (No Degree) from Information Technology
University Overview
- Special selection for two-year college technical preparation career center.
Skills
- Sales Presentations
- Customer Acquisition
- Pipeline Management
- Competitor Analysis
- Fire Protection Services Expert
- Rapport and relationship building
- Prioritization
- Written and verbal communication
- CRM proficiency
Certification
- Fire Protection License - 2013 to Current
Timeline
Senior Commercial Sales Executive
Security Systems Of America (SSA)
01.2024 - Current
Fire Sales Specialist
Cintas Fire Protection
01.2023 - 01.2024
Fire Technician
Warren Fire Equipment
09.2013 - 05.2020
ITT Technical Institute
Associate of Science from Computer Networking And Telecommunications
Austintown Fitch High School
High School Diploma
Mahoning County Career And Technical Center
Some College (No Degree) from Information Technology