Mike Noonan
Vancouver,WA
Summary
Achieved remarkable sales growth at Gensco by mastering upselling strategies and fostering key client relationships, leading to surpassing annual sales goals by a significant percentage. Expert in sales strategy development and customer relationship building, I spearheaded targeted campaigns and enhanced account management, significantly contributing to revenue increase and client satisfaction. Personable Inside Sales Manager with [Number] years of experience driving sales force expansion and performance excellence. Demonstrated talent for boosting client satisfaction and retention by evaluating service delivery and recommending improvements. Committed to generating profits by maximizing team efficiency and product knowledge. Reliable Inside Sales Manager with experience establishing and enforcing service standards and sales goals. Maintained expert product knowledge to address customer needs and optimize business retention. Built, led and motivated teams to excel in competitive environments.
Overview
27
27
years of professional experience
Work History
Senior Inside Sales Representative
Gensco
10.1997 - Current
- Implemented strategic selling techniques resulting in higher close rates and shorter sales cycles.
- Supported outside sales representatives during the closing stages of larger deals enabling a smoother transition for customers.
- Assisted in developing yearly sales forecast based on market analysis resulting in more accurate budget planning.
- Collaborated with the marketing team on creating targeted sales campaigns for specific customer segments.
- Increased sales revenue by consistently meeting and exceeding monthly sales targets.
- Developed and maintained strong relationships with key clients, leading to increased account retention and growth.
- Conducted product demonstrations for potential clients, effectively communicating features and benefits tailored to their needs.
- Enhanced customer satisfaction through prompt response to inquiries and effective problem resolution.
- Surpassed sales goals by [Number]% annually with implementation of diverse sales tools and strategies.
- Worked closely with other departments to promote products and marketing campaigns.
Education
Associate of Science - General Studies
Clark College
Vancouver, WA03.1997
Skills
- Customer Relationship Building
- Upselling strategies
- Sales Team Leadership
- Sales strategy development
- Account Management
- Marketing
- Account Acquisition
Timeline
Senior Inside Sales Representative
Gensco
10.1997 - Current
Associate of Science - General Studies
Clark College
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