Mike Itsede
Schenectady,USA
Summary
Results-driven operations and public engagement leader with extensive experience in logistics, procurement, policy implementation, and cross-functional coordination. Proven ability to lead diverse teams and foster inclusive environments. Adept at stakeholder communication, multilingual public affairs, and outreach strategies. Recognized for improving operational effectiveness while maintaining transparency and public trust. Passionate about language access, cultural competency, and advancing equity across public service programs.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Senior Operations Support Manager
GE Vernova
Schenectady, NY
09.2024 - Current
- Spearheaded inclusive operational policies, supporting a multicultural workforce.
- Served as a liaison to leadership on operational and communications strategy.
- Developed standardized procedures that ensure equitable service delivery.
- Managed vendor and stakeholder relations with attention to cultural sensitivity.
- Coordinated cross-functional outreach efforts to enhance public visibility.
- Managed the day-to-day operations of a team of staff members including scheduling, training, and mentoring.
- Spearheaded initiatives aimed at increasing efficiency within the organization.
- Collaborated with other departments to identify areas for improvement and implement change.
- Facilitated dispute resolution among team members as needed.
Logistics and Material Manager
Evonik Corporation
Waterford, NY
05.2022 - 09.2024
- Engaged diverse vendors and internal teams to align sourcing with community goals.
- Supported community-facing projects, including multilingual documentation and logistics.
- Built outreach strategies to ensure that material supply met community needs equitably.
- Coordinated the receipt, storage, and distribution of materials according to established procedures.
- Assessed current systems and implemented improvements in order to streamline inventory control operations.
- Conducted regular cycle counts in order to verify accuracy of existing inventory records.
- Managed inventory of materials, ensuring accurate tracking and replenishment.
- Drafted detailed instructions for staff members related to safe handling of hazardous materials.
Supply Chain Analyst
Albany Medical Center Hospital
Albany, NY
02.2022 - 05.2022
- Collaborated across teams to streamline access to healthcare supplies for underserved communities.
- Facilitated supplier performance reviews, incorporating equity and access measures.
- Worked closely with internal customers regarding their material requirements.
- Provided support in forecasting demand and creating action plans to meet customer requirements.
- Analyzed data from multiple sources, identified trends and provided recommendations for improvement.
- Coordinated cross-functional teams in order to ensure timely delivery of materials while maintaining quality standards.
- Analyzed historical data related to procurement patterns in order to anticipate future needs.
- Developed SOPs for all supply chain-related processes including material sourcing, order processing and logistics management.
Snr. Supply Chain and Logistics Supervisor
Global Terminal LLC
Albany, NY
08.2020 - 02.2022
- Led multicultural teams in executing compliance inspections and logistics tracking.
- Enhanced team communication strategies to reflect diverse workforce needs.
- Provided training and guidance to junior staff members on best practices within the logistics department.
- Managed inventory control activities including tracking stock levels and ordering new materials when needed.
- Monitored the delivery of shipments to ensure on-time arrival at destination.
- Ensured compliance with all applicable laws, regulations and safety standards related to logistics operations.
- Negotiated rates with carriers for both domestic and international shipments.
Procurement / Supply Chain Leader
ExxonMobil Chemical
Lagos, Nigeria
02.2001 - 12.2019
- Led international procurement and communication with diverse cultural partners.
- Drafted and enforced contracts ensuring language clarity and equitable access.
- Directed public-facing logistics operations in multilingual environments.
- Directed the recruitment process for new employees, including interviewing and selecting candidates.
- Conducted regular meetings with staff to discuss progress, identify challenges, and develop solutions.
- Conducted regular performance evaluations, providing constructive feedback and setting individual goals.
- Led weekly team meetings to discuss progress, address issues, and plan future actions.
- Identified opportunities for process improvements, leading to cost reductions and increased productivity.
- Managed budget for department, ensuring all expenses stayed within allocated funds.
- Implemented new operational procedures, increasing efficiency.
- Negotiated with suppliers to secure cost-effective resources.
- Negotiated with vendors and suppliers to secure advantageous terms and pricing.
- Worked closely with human resources to support employee management and organizational planning.
- Implemented strategies to take advantage of new opportunities.
Education
Associate of Science - Business Administration
Suny Schenectady College
Schenectady, NY03.2026
Master of Science - Business Management
Rensselaer Polytechnic Institute
Troy, NY11.2025
Post-Baccalaureate Diploma - Logistics And Supply Chain Management
Institute of Management and Leadership
Lexington, KY09.2019
Bachelor of Science - Agricultural Science
Ambrose Alli University
Edo State, Nigeria08.2009
Skills
- Multilingual communication
- Public outreach
- Equity
- Inclusion
- Language access initiatives
- Cross-agency coordination
- Policy compliance
- Program oversight
- Contract development
- Stakeholder engagement
- Public affairs campaigns
- Promotion
- Procurement
- Financial oversight
- Data-driven decision making
- Microsoft Office
- SAP
- Oracle
- Ariba
Certification
- Diversity, Equity & Inclusion in the Workplace Certificate
- Cultural Competency & Cross-Cultural Communications Training
- Project Management Professional (PMP)
Accomplishments
- Saved the company huge sum of money by negotiating new contracts with vendors.
- Consistently maintained high customer satisfaction ratings.
- Negotiated with vendors, saving the company huge money annually.
- Streamlined stakeholder engagement protocols for procurement and compliance teams, enhancing public trust and satisfaction metrics.
- Advocated for inclusive procurement practices, incorporating diversity goals and equity benchmarks into vendor evaluations and audits.
- Managed and mentored multicultural teams across operations and logistics functions, promoting inclusive leadership and equitable development opportunities.
- Organized multilingual outreach campaigns supporting supplier onboarding and community education initiatives, reaching over 500 individuals across diverse companies.
Languages
English, Native/Bilingual
Timeline
Senior Operations Support Manager
GE Vernova
09.2024 - Current
Logistics and Material Manager
Evonik Corporation
05.2022 - 09.2024
Supply Chain Analyst
Albany Medical Center Hospital
02.2022 - 05.2022
Snr. Supply Chain and Logistics Supervisor
Global Terminal LLC
08.2020 - 02.2022
Procurement / Supply Chain Leader
ExxonMobil Chemical
02.2001 - 12.2019
Associate of Science - Business Administration
Suny Schenectady College
Master of Science - Business Management
Rensselaer Polytechnic Institute
Post-Baccalaureate Diploma - Logistics And Supply Chain Management
Institute of Management and Leadership
Bachelor of Science - Agricultural Science
Ambrose Alli University
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