Michael Ramos
Chino,CA
Summary
Proactive Regional Operations Manager with talents in managing over 5 locations and maximizing each location's potential. Skilled at setting goals and objectives, monitoring and developing budgets and managing inventory quality. Specialties include process improvement, project management and strategic implementation.
Overview
3
3
years of professional experience
Work History
Regional Operations Manager
Ponce Ground Service
Ontario, CA
08.2021 - Current
- Manage and supervise all aspects of regional cross dock operations, ensuring timely and accurate execution of tasks.
- Coordinate with internal teams and external stakeholders to ensure seamless integration between transportation, warehousing, and distribution operations.
- Develop and implement strategies to optimize cross dock operations, including process improvements, equipment utilization, and resource allocation.
- Monitor key performance indicators (KPIs) to assess operational efficiency and identify areas for improvement.
- Ensure compliance with company policies, industry regulations, and safety standards.
- Hire, train, and manage a team of cross dock personnel, providing coaching and development opportunities to enhance their skills and performance.
- Establish and maintain strong relationships with carriers, vendors, and other partners to ensure smooth operations and excellent customer service.
- Collaborate with the Supply Chain Manager to forecast, plan, and execute cross dock activities in alignment with overall business objectives.
- Monitor budget and expenses related to cross dock operations, identifying cost-saving opportunities without compromising quality or service.
- Stay updated on industry trends, best practices, and technological advancements, recommending relevant improvements to enhance operational efficiency.
Customer Logistics Manager
Ryder Logistics
Chino, CA
05.2020 - 08.2021
- Planning and coordinating transportation and distribution activities, including route planning, carrier selection, and load optimization.
- Monitoring and analyzing logistics data to identify areas for improvement and implement solutions to enhance operational efficiency.
- Managing relationships with suppliers, carriers, and other stakeholders to ensure quality and timely delivery of goods.
- Identifying and implementing strategies to reduce logistics costs, such as optimizing inventory levels, negotiating favorable transport rates, and minimizing product damage.
- Ensuring compliance with transportation regulations and company policies, including proper documentation and safety standards.
Education
High School Diploma -
Valley View High School
Moreno Valley, CA06.2021
Skills
- Strategic Planning
- Compliance Management
- Outstanding Communication Skills
- Performance Tracking Proficiency
- Delivery Fleet Management
- Expense Tracking
- Staffing Oversight
- P&L Administration
- Knowledge of Performance Tracking
- Employee Motivation
- Operations Management
- Teamwork and Collaboration
- Team Leadership
- Employee Training and Development
- Quality Assurance
- Goal Setting
- KPI Tracking
Timeline
Regional Operations Manager
Ponce Ground Service
08.2021 - Current
Customer Logistics Manager
Ryder Logistics
05.2020 - 08.2021
High School Diploma -
Valley View High School
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