Mike Rebich
Summary
Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals. Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies.
Overview
43
43
years of professional experience
Work History
TBE Supervisor
State Of Tennessee
09.1989 - Current
- Oversee daily operations of approximately thirty (30) vending facilities in West TN and forty (40) vending facilities in East TN ensuring smooth workflow for project completion.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Maintained compliance with company policies, objectives, and communication goals.
- Evaluated employee performance and coached and trained to improve weak areas.
- Mentored newly hired employees on policy and procedure to use for reference.
- Management of legally blind business managers in foodservice, vending and commissary business.
- Assists in development, implementation, and enforcement of Rules and Regulations and Policy and Procedure
- Interprets State and Federal laws and regulations and assures compliance.
- Work with Committee of Blind Vendors and TBE staff in strategic planning efforts.
- Participate in development of annual budget and review available reports to ensure expenditures are within reasonable limits
- Coordinate and direct training program for TBE Managers including Entry Level, Upward Mobility, and certification training
- Serve as liaison with Committee of Blind Vendors and assure active participation in major decisions; Work with Committee of Blind Vendors plan Annual Statewide Managers' Meetings
- Provide supervision to TBE Consultants and Specialists in field; Assure TBE is administered by staff in accordance with all policies described in TBE Rules and Regulations and operations manual
- Negotiate agreements with service repair companies to provide maintenance and repair services and monitor expenditures to ensure that savings are generated when possible
- Train TBE Consultants TBE Specialists; Assist regional staff obtain new locations; Negotiate with prospective property management officials when necessary; Insure new installations are appropriately planned
- Reviews all Plans of Service and approve expenditures as appropriate; Assure equipment inventory control is established and maintained; Periodically review files maintained in Regional Office to assure they contain all necessary documents; Review documents required for installation of Managers in facility, such as licensing agreements, inventory of stock and equipment
- Prepare bid announcements for vacant facilities before they're submitted to State Office; Assist in selection of Managers in promotion process, assuring Compliance with established guidelines.
- Schedule quarterly meetings with Committee Representatives and Regional Staff.
General Manager
Tandy Corporation (Radio Shack)
03.1981 - 11.1987
- Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
- Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Directed comprehensive sales efforts to exceed revenue targets consistently while maintaining customer satisfaction levels.
- Analyzed market trends/data to identify potential opportunities for business growth within existing or emerging markets successfully.
- Developed and implemented strategies to increase sales and profitability.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed locations in Pine Bluff, AR, Paragould, AR, and Memphis TN
Education
Bachelor of Arts - MIS Management Information Systems
University of Memphis
Memphis, TN05.1994
Bachelor of Arts - Business Management
University of Memphis
Memphis, TN08.1989
Skills
- Training and mentoring
- Goal-Oriented
- Staff Management
- Employee Motivation
- Strategic Planning
- Inventory Control
- Staff Development
- Priority management
- Business Development
- Policy Enforcement
Accomplishments
- Supervised teams of TBE Consultants and TBE Specialists in West and East TN TBE Regions
Gospel Singer, Eagle Scout
I attained Eagle Scout at age 16 in Memphis TN. I began in Cub Scouts and was a Senior Patrol Leader in Boy Scouts
I began singing gospel music at age 14. Sang in several choirs, and groups in high school, after high school sang with a gospel quartet known as : The Memphians". I've continued to sing through today at my local church in Sevierville, TN and continue signing today as a choir member, soloist, and for special events.
Timeline
TBE Supervisor
State Of Tennessee
09.1989 - Current
General Manager
Tandy Corporation (Radio Shack)
03.1981 - 11.1987
Bachelor of Arts - MIS Management Information Systems
University of Memphis
Bachelor of Arts - Business Management
University of Memphis