Summary
Overview
Work History
Education
Skills
Timeline
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Mike Redlin

Winter garden,FL

Summary

Working with the Hilton security family I look to exemplify our key values in hospitality, integrity, leadership, team work , ownership and now. As an accomplished security manager with 9 years of experience in international, or multi-national organizations leading security teams I look forward to utilizing my leadership experience to further grow in our great company. Being committed to strategic planning and delivery of objectives while maintaining highest levels of integrity and respect, I hope to continue to bring our guest the safest and most professional experience that will leave them with great memories at our hotel.

Overview

18
18
years of professional experience

Work History

Security Supervisor

Hilton
Lake Buena Vista, FL
02.2024 - Current
  • Trained security officers on SOP’s along with proper patrolling , key management and proper report writing.
  • Improved overall security by conducting regular patrols and monitoring surveillance systems
  • Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification
  • Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis
  • Reduced incident response times by implementing efficient emergency procedures and collaborating with local law enforcement agencies.
  • Worked all shifts, AM, SWING and Overnight. With a clear understanding of policies procedures and differences on each shift.
  • Conducted regular patrols of the premises to identify potential threats or safety hazards.
  • Investigated incidents, wrote detailed reports, and made recommendations for improvements in the security program.

SECURITY MANAGER

Walt Disney World
Orlando, FL
12.2018 - 01.2024
  • Oversaw the following resorts: The Grand Floridian, Fort Wilderness, Polynesian Resort and Coronado springs resort.
  • Managed shifts of 20-40 cast members/employees per shift.
  • Coordinated with DVCC ( construction and engineering ) for weekly projects at theme parks and resorts.
  • Conducted regular staff training on security policies and procedures.
  • Established relationships with law enforcement agencies in order to facilitate investigation of cybercrime incidents or other criminal activities involving IT infrastructure.
  • Investigated security incidents to determine root cause, impact, and recommend remediation plans.
  • Interacted with and promoted the safety of fellow employees and guests
  • Used project management to ensure coordination with contractors and other lines of business for security related events.
  • Completed required documentation of incidents
  • File/maintain security related records and incident reports.
  • Assist leadership in daily duties as assigned.
  • Maintain appropriate staffing levels and schedules of security operations.
  • Reported on daily office activities to help management team stay on top of dynamic conditions and make proactive decisions.
  • Review metrics and operating procedures.
  • Worked in fast-paced and high-risk environments while maintaining exceptional standards of excellence for security programs, strategies and plans.

Executive CEO/Business Owner

Redlin Enterprises LLC
Orlando, FL
01.2013 - 01.2020
  • Maintained open communication channels between departments to maximize efficiency and productivity.
  • Managed, Trained and oversaw 200 employees and 30 area managers at 60 locations/ communities in the greater Orlando area.
  • Spearheaded internal initiatives designed to foster collaboration among staff members.
  • Recruited, trained, mentored, and managed employees at all levels within the organization.
  • Negotiated contracts with vendors to secure competitive pricing for goods or services.
  • Created and maintained relationships with key stakeholders, including customers, suppliers, government agencies, and other industry partners.
  • Implemented technological solutions designed to improve operational effectiveness.
  • Cultivated relationships with external organizations to build partnerships that benefited both parties.
  • Developed and implemented strategic business plans to increase company profitability.
  • Facilitated board meetings and provided leadership guidance to senior management.
  • Collaborated with marketing teams on campaigns aimed at increasing brand visibility in target markets.
  • Analyzed market trends and customer data to inform decision-making processes.

SECURITY FORCES FLIGHT SERGEANT/ SPECIAL FORCES

United States Air Force
Patrick Air Force Base, FL
01.2009 - 01.2013
  • Led, managed, trained and performed force protection duties to protect personnel and resources.
  • Built security plans through active duty leadership.
  • Led as shift manager/ Sergeant of a team of 30 military members to ensure safety of the base.
  • Maintained top secret clearance.
  • Built relationships with local law enforcement.
  • Remained calm and alert especially during emergency situations to maintain order and confidence in authority.
  • Maintained confidentiality of special reports and collected data.
  • Apprehended and detained suspects, searched persons and property and conducted interviews to gather evidence.
  • Provided input on unit training plans and conducted training sessions for subordinates.
  • Collaborated closely with other government agencies as needed for specific missions.
  • Conducted regular drills related to active shooter scenarios or other emergency events.
  • Provided guidance and mentorship to junior enlisted personnel in their duties.
  • Worked with cross-functional teams to achieve goals.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.

POLICE OFFICER

Coco Beach PD
Cocoa Beach, FL
08.2006 - 10.2008
  • Enforcing city, county and state laws.
  • Processed incident reports with accurate detail and factual information.
  • Verified and authenticated validity and admissibility of evidence and preserved its integrity for court hearings while testifying under oath in administrative hearings and criminal court cases.
  • Patrolled assigned areas to check homes, businesses and public roads for signs of disturbance.
  • Issued traffic citations and electronic tickets for violations of traffic laws.
  • Educated officers on proper field procedures to boost public trust in officers and efficiency.
  • Motivated and trained squad members to become proficient with equipment and daily tasks.
  • Responded to emergency calls for service and provided assistance as needed.
  • Prepared detailed reports on incidents and arrests made.
  • Developed positive relationships with members of the community through outreach programs.

Education

MBA Business Management -

University of Central Florida
Orlando, FL

Bachelor of Science Hospitality Management -

University of Central Florida, Rosen
Orlando, FL

Associate of Arts Business -

Valencia Community College
Orlando, FL

Skills

  • Maintained appropriate staffing levels and schedules of security operations
  • Great at making decisions on security issues and incidents, judging the urgency, response, and the need to further escalate
  • 9 yrs experience in Security Management and Project Management roles
  • Experience in reporting and emergency response planning
  • Excellent knowledge of security protocols and procedures
  • Excellent team building and leadership skills
  • Working knowledge of Microsoft Office and Google Suite platform
  • Excellent organization and communication skills
  • Excellent problem solving and abstract reasoning skills
  • Built relationships with peers, partners, and supporting Law enforcement
  • Completed required documentation of incidents
  • Created an environment of inclusion where diverse thoughts and ideas are recognized
  • Extensive Knowledge of Theme Park and resort operations
  • Ability to make quick decisive decisions
  • Experienced veteran leader in Law enforcement and Military security
  • Maintaining Guest and Company confidentiality
  • Class D license
  • Applied Risk Factor Assessments
  • Applied tactics in risk management
  • Confident operating in a matrixed organization and working cross-functionally with other leaders and teams on traveler security events/programs
  • Able to respond and react efficiently and effectively to crisis situations
  • Willing to travel internationally, respond to emergencies after-hours and to work nights, weekends, and/or holidays as operational needs demand

Timeline

Security Supervisor

Hilton
02.2024 - Current

SECURITY MANAGER

Walt Disney World
12.2018 - 01.2024

Executive CEO/Business Owner

Redlin Enterprises LLC
01.2013 - 01.2020

SECURITY FORCES FLIGHT SERGEANT/ SPECIAL FORCES

United States Air Force
01.2009 - 01.2013

POLICE OFFICER

Coco Beach PD
08.2006 - 10.2008

MBA Business Management -

University of Central Florida

Bachelor of Science Hospitality Management -

University of Central Florida, Rosen

Associate of Arts Business -

Valencia Community College

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Mike Redlin