Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems. Highly organized and detail-oriented Director successfully manages projects, plans productions and leads teams. Experienced in budget management and client engagement. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
33
33
years of professional experience
Work History
CVS Store Associate
CVS Pharmacy
12.2023 - Current
Streamlined store operations by organizing merchandise displays and restocking shelves promptly.
Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
Assisted with inventory management, ensuring accurate counts and proper storage of products.
Resolved customer inquiries and issues promptly, demonstrating excellent communication skills.
Supported store management in maintaining visual merchandising standards through regular upkeep of displays and signage.
Maintenance/Part-Time Construction Laborer
Brown County Parks And Recreation
06.2023 - 11.2023
Enhanced construction efficiency by collaborating with team members on various tasks and projects.
Improved worksite safety by adhering to strict safety protocols and regulations.
Reduced project completion time by efficiently utilizing tools and equipment for each task.
Contributed to successful project outcomes through diligent work ethic, attention to detail, and commitment to quality.
Promoted a positive work environment by cooperating with team members and demonstrating strong work ethic at all times.
Part-time Water Utility Operator/Grounds Keeper
Cordry/Sweetwater Conservancy District
02.2018 - 06.2023
Repair water lines, read meters, change out meters, conduct chlorine samples, ground repairs, painting/staining buildings and picnic tables, landscaping, and mowing.
Enhanced safety procedures by conducting regular inspections of utility systems and reporting any concerns or issues.
Reduced downtime by performing routine maintenance tasks on utility equipment, ensuring optimal performance.
Maintained compliance with industry regulations through careful documentation of utility system readings and adjustments made.
Trained new employees on proper operating procedures, ensuring a consistent level of quality across all shifts.
Participated in ongoing training programs to stay current with industry best practices and maintain technical expertise in utility operations management techniques.
Assistant Plant Operator
Town of Nashville
08.2010 - 01.2017
Repair water lines, read/record water meters, conduct chlorine samples, Bac-T and boil order samples, plow snow, construction, plumbing, line locates, change out water meters, mowing and landscaping, as well as ground repairs
Wastewater – lab technician, overall management of wastewater treatment plant, data entry, conduct wastewater tests for ammonia, phosphorus, ph, CBOD, TSS, etc
Heavy equipment operator (Backhoe, Street sweeper, Jetter, Dump Truck)
Improved plant efficiency by conducting regular equipment inspections and maintenance checks.
Enhanced safety protocols by implementing comprehensive operator training programs.
Streamlined operations by maintaining clear communication with team members and supervisory staff.
Ensured compliance with environmental regulations through diligent waste management and emissions control practices.
Supported continuous improvement initiatives, participating in process evaluation meetings and offering valuable insights based on operational experience.
Assisted in the development and implementation of standard operating procedures to maintain consistent work practices across the facility.
Stayed abreast of industry developments through participation in professional associations and relevant training opportunities.
Upheld a strong commitment to professional development, regularly seeking opportunities for growth and skill enhancement in the field of plant operations.
Followed plant safety procedures, rules, and regulations.
Recorded inside and outside process readings on daily log sheets.
Adhered to EPA and OSHA regulations.
Operated equipment such as front-end loaders, forklifts, and slakers regularly.
Adjusted pumping systems, chemical feeders, auxiliary equipment, control systems storage tank levels and pump stations indicators.
Maintenance
Yellowwood State Forest, Brown County
03.2010 - 12.2010
Worked part-time in the maintenance department (Fri-Mon)
Supervision of small crew, painting, staining, mowing, landscaping, trail maintenance, plumbing, construction, electrical, lake dredging-heavy equipment operator (Terex TA 30 Dump Truck, Deere 650 and 750 Bull Dozer, Bobcat, Forklift)
Collaborated with team members to complete larger repair projects efficiently.
Trained new employees on proper use and care of tools, machinery, and safety protocols.
Elevated team morale by fostering open communication channels among colleagues during challenging situations.
Director
Brown County Parks and Recreation, Nashville IN
01.1991 - 01.2009
Prepare annual budget, meeting agenda’s, monthly financial reports as well as monthly program reports and submit to the Parks and Recreation Board and Brown County Council
Research, plan, develop and implement capital outlay projects and master plan
Create and write job descriptions
Supervision and administration of all Parks and Recreation business including Deer Run Park, school facilities and sport or recreational programs
Promoted, organized, and coordinated well rounded community recreational and sport programs
Instruct and or oversee the orientation, training, and evaluation of all Parks and Recreation employees and volunteers
Prepared and submitted grants for special projects like the John Rudd Memorial Ball Diamonds
Implements short and long range goals.
Increased company revenue by streamlining processes and implementing cost-saving measures.
Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
Improved project efficiency with strategic planning, resource allocation, and time management practices.
Implemented innovative solutions to solve complex problems, resulting in increased productivity and streamlined operations.
Negotiated favorable contracts with vendors for reduced costs and improved service quality.
Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
Facilitated cross-functional collaboration for improved decision-making processes within the organization.
Strengthened internal controls by reviewing existing policies and procedures, ensuring compliance with regulatory requirements.
Evaluated employee performance objectively using established metrics, leading to fair compensation adjustments based on meritocracy principles.
Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
Worked closely with organizational leadership and board of directors to guide operational strategy.
Drafted and distributed reports to assist board members with critical business decisions.
Remained highly composed and calm in very fast-paced, stressful and constantly changing environments to provide optimal leadership and achieve desired results.
Conducted meetings with staff to discuss production progress and to attain production objectives.
Observed tight deadlines and strict budgetary controls to avoid waste and streamline costs.
Developed project budgets and managed production costs.
Education
Bachelor of Science in Kinesiology -
Indiana University
Bloomington, IN
05.2009
Skills
Product Display
Shipment Processing
Customer Service
Payment Processing
Teamwork and Collaboration
Multitasking Abilities
Active Listening
Accomplishments
Increased participation by 80% at Brown County Parks and Recreation by providing more recreational opportunities
Increased programs through careful planning, creative advertising and promotion
Increased revenue two-fold through program fees, participant fees, sponsors, fundraisers, concessions, grants and county budget
Improved department operations by establishing well written policies and procedures for employees to follow
Activities Honors Offices Held
President of Brown County Babe Ruth Baseball
Southern District Chair and Member of Indiana Parks and Recreation
Chapter Director for National Youth Sports Coaches Association
Member, Salt Creek Trail Committee
Member, Brown County Community Networking Committee
Member, Brown County YMCA
Alpha Sigma Lambda (Honor Society) – Zeta Chi Chapter Member
Area Coordinator, Tri-County Youth Softball and Baseball
Work Summary
Strong written and verbal communication, interpersonal, and customer service skills
Ability to work well independently as well as part of a team
Excellent organizational, time management, and problem solving skills
Uncommon understanding of the recreational needs and interests of the community and the ability to meet such needs with innovative programs and services that promotes participation in healthy and enjoyable recreation experiences
Ability to exercise flexibility, initiative, good judgment and discretion
Remarkable ability to plan, promote, and evaluate services for the community
Excellent knowledge of the principles, philosophy, and practices of recreation administration (e.g., program planning, budgeting, marketing & public relations).
Exceptional ability to establish and maintain effective working relationships with town and county officials, staff, and other agencies
Outstanding office and computer skills
Good maintenance skills (Plumbing, electrical, heating and air, construction, painting, mowing, landscaping, operate heavy equipment)
Effective motivational and teaching skills
Comprehensive knowledge and understanding of the human body