Summary
Overview
Work History
Skills
Experience
Timeline
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Michael Robles

Anaheim,CA

Summary

Experienced professional focused on meeting or exceeding objectives seeking Freight Broker Manager position. Offers advanced training and knowledge of industry best practices. Recognized for leadership, planning abilities and clear, direct communication style.

Overview

12
12
years of professional experience

Work History

Freight Broker

Robles Transport
Anaheim, United States
03.2010 - Current
  • Results driven sales, operations, & marketing executive with 30+ year track record of creating and translating strategic vision into execution plans that drive brand, competitive position and revenue growth. Persuasive communicator with talent for gaining buy-in from all levels to align and drive corporate objectives. Successfully led organizations in both logistics sales and logistics operations.
  • Transformational and collaborative leader proven to Identify and develop key talent and build loyal, high-producing, and profitable teams.
  • Tracked shipments and trucks out on deliveries
  • Coordinated insurance coverage for goods and packages
  • Contacted existing customers to update accounts and confirm deals
  • Monitored market and negotiated rates based on trends

  • Tracked shipments and trucks out on deliveries
  • Coordinated insurance coverage for goods and packages
  • Contacted existing customers to update accounts and confirm deals
  • Monitored market and negotiated rates based on trends
  • Carried out day-to-day duties accurately and efficiently
  • Used coordination and planning skills to achieve results according to schedule
  • Developed team communications and information for meetings
  • Increased customer satisfaction by resolving issues
  • Resolved problems, improved operations and provided exceptional service
  • Actively listened to customers' requests, confirming full understanding before addressing concerns
  • Developed and maintained courteous and effective working relationships
  • Collaborated with team members to achieve target results
  • Conducted research, gathered information from multiple sources and presented results
  • Maintained excellent attendance record, consistently arriving to work on time

Freight Broker

Absolute Advantage Logistics
Spokane, WA
Feb - 03.2022
  • Tracked shipments and trucks out on deliveries.
  • Coordinated insurance coverage for goods and packages.
  • Contacted existing customers to update accounts and confirm deals.
  • Monitored market and negotiated rates based on trends.
  • Planned routes for various shipments according to special events, customer needs and weather.
  • Processed payments and double checked orders.
  • Organized products to streamline packing procedures.
  • Oversaw special handling requirements and necessary documentation related to hazardous and sensitive materials.
  • Advised clients on transportation and payment methods.
  • Entered shipping information into computer system and estimated freight and postal rates.
  • Checked import and export documentation to determine cargo contents and classified goods into different tariff or fee groups.
  • Created documents of load plans, cargo cleanliness inspections and transportation processes.
  • Negotiated and arranged transport of goods with shipping or freight companies.
  • Determined method of shipment and prepared bills of lading, invoices and other shipping documents
  • Updated clients on cargo and mail statuses by closely monitoring receipt and tracking processes.

Skills

  • Administrative Support
  • Conveyor Systems
  • Rate Negotiations
  • Materials Movement
  • Cargo Sorting
  • Transportation Management Systems
  • Market Trend Analysis
  • Operational Efficiency
  • Shipment Procedures
  • Status Updates
  • Standards Compliance
  • Purchase Orders
  • Customer Satisfaction

Experience

Transformational and collaborative leader proven to identify and develop key talent an build loyal, high producing teams. Energetic and professional ; adept at championing and driving positive, engaged, and synergistic corporate environments and cross functional efforts. Thrives in fast paced and high growth organizations. Experience leading organizations in sales, operations and customer service and delivery.

Timeline

Freight Broker

Robles Transport
03.2010 - Current

Freight Broker

Absolute Advantage Logistics
Feb - 03.2022

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Michael Robles