Mike Roenker
Independence,KY
Overview
10
10
years of professional experience
Work History
Director of Technology
Waltz Business Solutions
Crestview Hills, KY
08.2023 - Current
- Directed the development of a new technology strategy to meet company objectives and needs.
- Monitored emerging technologies to identify potential areas for innovation.
- Collaborated with vendors to negotiate contracts, secure services and maintain relationships with third-party providers.
- Analyzed business needs in order to recommend suitable technology stacks and services for resale.
Director of Sales & Technology
Waltz Business Solutions
Crestview hills, KY
01.2020 - Current
- In my duel role of Director of Sales & Solutions, my main responsibility is to maintain and increase sales numbers companywide
- This is accomplished by individual/group coaching & providing the team with the tools they need to accomplish their goals and in turn the organizations expectations
- In the equipment sales division I executed the deployment of a modern integrated CRM platform that surpassed initial project expectations in functionally and achieved this well under the allocated budget
- This allowed me to expand and improve several other areas of deficiency in marketing & outreach sequences
- By incorporating the modern sales process to the Waltz sales team it has provided better forecasting and visibility into our process while drastically improve efficiency
- As a bonus, this also provides data driven insights (KPI's) for both management and ownership
- In the technology (solutions) management role my responsibilities also include vetting emerging technology for resale by the solutions sales team, improving our operational efficiency and help facilitate effective communication within our organization
- In this role I worked closely with the executive team and department heads
- This has provided valuable insight into all aspects of business operations and the areas of inefficiency that provide the greatest return on investment
- With a background in graphic design and a wife that is a marketing manager I strongly believe that collaboration with the marketing team is essential and established weekly meetings
- In most organizations these two departments often do not communicate well
- Marketing doesn't know what sales needs & sales doesn't let marketing know the content potential new clients want
- Through this collaboration I rolled out a new interactive quoting platform and helped establish brand continuity.
Director of Business Development
Inner Join Technologies
Covington, KY
01.2018 - 01.2020
- Microsoft managed partner specializing in automation and artificial intelligence
- Create and maintain SOWs, project plans, budgets, and schedules related to data aggregation and Integration
- Communicate with all stakeholders (clients, VPs, and team members) about project status, challenges, and opportunities
- Manage scope to defend project goals and maintain budgets
- Stay up-to-date with current Microsoft offerings, capabilities & licensing
- Microsoft Challenger trained and certified.
Major Accounts Manager
Waltz Business Solutions
Crestview hills, KY
01.2014 - 01.2018
- Responsible for acquiring new business while providing customer support, technical assistance and relationship management for existing clients
- Provide effective technical solutions using hardware and software technology
- Increase efficiency of work flow, file management and security while decreasing down time, labor and material costs.
Education
Visual Communication Arts -
Northern Kentucky University
01.2004
Skills
- Communication
- Customer Success
- Customer Experience
- Customer Satisfaction
- Customer Retention
- Team Building
- Team Leadership
- Team Management
- Business Relationship Management
- Vendor Management
- Sales & Marketing
- Consultative Selling
- Solution Selling
- Sales Effectiveness
- Business Development
- Operations Management
- Process Improvement
- Cloud Computing
- Strategic Planning
- Sales Management
- C-Suite
- Business-to-Business (B2B)
- Social Media
- Sales Process
- Sales Operations
- Change Management
- Contract Negotiation
- Microsoft Technology Stack
- Microsoft 365
- Customer Relationship Management (CRM)
- Digital Transformation
- Artificial Intelligence
- Problem Solving
- Microsoft Office
- Microsoft Power Bl
- Microsoft Dynamics
- Microsoft Outlook
- Microsoft Viva
- Software as a Service (SaaS)
- Customer Service
- Partner Relationship Management
- Leadership
- Training
- Cold Calling
- Sales Presentations
- New Business Development
- User Adoption
- Time Management
References
- Justin Seitz, Vice President, Pension Corporation of America, 513.773.5676, jseitz@pencorp.com
- Phil Couch, Vice President of Sales SVP Publishing, 859.816.8927, pcouch@svppublishing.com
Timeline
Director of Technology
Waltz Business Solutions
08.2023 - Current
Director of Sales & Technology
Waltz Business Solutions
01.2020 - Current
Director of Business Development
Inner Join Technologies
01.2018 - 01.2020
Major Accounts Manager
Waltz Business Solutions
01.2014 - 01.2018
Visual Communication Arts -
Northern Kentucky University
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