Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mike Rushing

WILSONVILLE,OR

Summary

Helpful professional commended as valuable team player with expertise in Area of expertise and Area of expertise. Ready to bring Number years of relevant work experience to new position in Type industry in Location or surrounding area. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

21
21
years of professional experience

Work History

Sales Associate

Saffron Supply
07.2021 - Current
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Engaged with customers to build rapport and loyalty.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Solved customer challenges by offering relevant products and services.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Generated new sales leads to achieve and exceed monthly sales goals.
  • Developed strong rapport with customers and created positive impression of business.

Service Technician

Roto-Rooter
06.2004 - 06.2021
  • Responded to customer inquiries quickly and professionally to increase satisfaction.
  • Maintained accurate records of service calls and customer interactions for training and accountability purposes.
  • Worked with diverse types of weather and ground conditions.
  • Unclogged sewers, kitchen and bathroom sinks and tubs using plumbing snakes and machines.
  • Cleaned main and secondary drains in homes and commercial buildings using cable or high-pressure water jets.
  • Described diagnosed problems to customers and offered solutions.
  • Transported materials and tools to job site and accounted for tools.
  • Explained features and benefits of solution to obtain agreement for services before performing work.
  • Greeted customers at start of service calls, explained planned services and answered questions to promote and maintain high customer satisfaction.
  • Communicated with supervisors and other workers using equipment such as wireless phones, pagers or radio telephones.
  • Visited residential and commercial customers to perform routine maintenance duties on septic systems.
  • Cleaned and disinfected domestic basements and other areas flooded by sewer stoppages.
  • Filled out accurate logs and job reports after every service call and submitted for supervisor review.
  • Detected septic tank problems by performing troubleshooting and diagnostic techniques to identify and accurately resolve any identified concerns.
  • Handled installations and service of both septic tanks and wastewater systems.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked flexible hours across night, weekend and holiday shifts.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.

Education

Graduation - All

North Salem High School
Salem, OR

Skills

  • Safety Procedures Adherence
  • Work with Minimal Supervision
  • Verbal and Written Communication
  • Plumbing
  • Issue and Problem Resolution

Timeline

Sales Associate

Saffron Supply
07.2021 - Current

Service Technician

Roto-Rooter
06.2004 - 06.2021

Graduation - All

North Salem High School

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Mike Rushing