Innovative Product, Customer and Content Marketing leader with experience delivering revenue-driving go-to-market, growth and retention strategies. Results-oriented, collaborative, detail-oriented, attentive and decisive leader.
Overview
9
9
years of professional experience
Work History
Director, Product Marketing
Rocket Software
05.2022 - Current
Lead a team of product and solution marketing professionals, providing mentoring and coaching to enhance knowledge and skills.
Spearhead the creation of sales collateral, including presentations, case studies, and whitepapers, to support revenue growth objectives.
Develop comprehensive go-to-market plans covering sales enablement, public relations, and digital marketing efforts.
Organize and present at trade shows to showcase products, generate leads, and establish industry thought leadership.
Manage successful product and solution launches, ensuring timely delivery and coordination across departments.
Director, Customer Marketing
WorkForce Software
10.2021 - 05.2022
Optimized customer segmentation by analyzing demographic and behavioral data, tailoring marketing efforts accordingly.
Led cross-functional teams to create comprehensive customer marketing plans, resulting in increased brand loyalty.
Developed and executed data-driven marketing programs for improved customer engagement and retention.
Performed market segmentations, targeting and positioning for each product line.
Developed program and led customer engagement for annual conference
Product Marketing Lead
ASG Technologies (Rocket Software)
07.2020 - 10.2021
Orchestrated successful product launches through cross-departmental coordination, ensuring timely execution.
Conducted regular product training sessions for sales teams, equipping them with the knowledge needed to effectively sell products in a competitive landscape.
Analyzed sales performance data to identify areas for improvement and implemented necessary changes to drive revenue growth.
Sr. Customer Marketing Manager
15Five
10.2019 - 07.2020
Implemented a comprehensive loyalty program to reward frequent customers and boost overall sales.
Improved customer retention rates through personalized email marketing strategies.
Streamlined customer communication processes, resulting in higher satisfaction levels.
Customer Marketing Manager
FourKites
05.2019 - 10.2019
Analyzed customer feedback to identify opportunities for product improvement and better targeting.
Collaborated closely with sales teams to provide them with marketing support materials, enhancing their success rate in closing deals.
Coordinated trade shows, conferences, and networking events to increase brand visibility within the industry.
Content Strategist
Compuware (BMC)
01.2016 - 05.2019
Measured content performance using analytics tools, providing insights to inform data-driven decision-making for future campaigns.
Managed freelance contributors, ensuring timely delivery of high-quality articles that adhered to brand guidelines.
Wrote and led the creation of short- and long-form thought leadership and product marketing materials, including establishing industry-leading podcast, to boost brand and product awareness.
Copywriter
Ignite XDS
04.2015 - 01.2016
Produced original, creative content for promotional advertisements and marketing materials.
Enriched client relationships through timely delivery of high-quality work on various projects under tight deadlines.
Supported SEO initiatives through strategic keyword incorporation in web content, driving organic traffic growth.