Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mike Skye

Myrtle Beach,SC

Summary

Customer-oriented team member with strong background in customer relations and administrative support. Seamlessly provides check-in and check-out processes and assists guests in friendly, courteous manner. Committed to leaving great, lasting impression.

Overview

26
26
years of professional experience

Work History

Hotel Front Desk Agent

Hiltons of Branson
02.2020 - 09.2024

Greeted and registered hotel guests.

Given the title "King" of Hilton Honors for consistently achieving the highest number of enrollments.

Made and modified reservations.

Provided attentive, courteous, and efficient service to all guests prior to arrival and throughout their stay.

Swiftly resolved guest issues and enhanced guest experiences.

Concierge duties including providing valuable information about local attractions and services.

Happily handled special projects efficiently and effectively.

Exemplary performance in a high volume, high stress environment while exceeding guest and management expectations.

Received numerous commendations from satisfied guests.

Settled guest accounts upon completion of stay.

Collaborative spirit, team, player, dedicated to excellent attendance, reliability and accountability.

Owner/Travel Agent

MD Travel Source
06.2019 - 02.2020
  • Provided travel planning services for cruises, all-inclusive resorts, air, and car rentals.
  • Managed day-to-day business operations.


Warehouse Production Associate

Northstar Battery
04.2018 - 06.2019
  • Loaded material into or removed parts from machinery
  • Performed necessary clean-up and housekeeping
  • Safety Committee Team Member.

Boxing & Debone Production

Butterball LLC
01.2017 - 04.2018
  • Deboned turkeys using knives and other tools to cut and trim turkey parts
  • Boxing packaged turkeys for shipments to warehouse and customers


Material Processor II - Wireless Services Team

Assurant
06.2015 - 01.2017
  • Verified and entered cell phone product and customer information into database
  • Unpacked, inspected, tested, and sorted cell phones and batteries and prepared for shipment.
  • Performed quality checks
  • Safety Committee Coordinator.

Stocker/Sales Associate

Walmart
01.2015 - 06.2015
  • Stocking in grocery department
  • Trained to assist customers in Electronics Department.

Owner/Travel Agent

MD Travel Source
01.2012 - 01.2015
  • Provided travel planning services for cruises, all-inclusive resorts, air, and car rentals.

Certified Medical Assistant/Triage

Baylor Family Medical Center
09.2008 - 01.2012
  • Prepared patient for examination and/or treatment
  • Assessed patient condition, took vitals, assisted with procedures, administered vaccines and immunizations
  • Daily phone response to patients
  • Coordinated all prescription refills
  • Coordinated daily needs via EHR to all physicians in clinic
  • Member of Emergency Code Team
  • Scheduled radiology orders and assisted with scheduling acute referrals, CT scans, MRI and other procedures at hospital
  • Sterilized instruments
  • Educated patient and family members with plan of care.

Certified Medical Assistant II in Internal Medicine

The Vancouver Clinic
06.2005 - 03.2008
  • Coordinated patient flow into exam rooms for 1 to 4 physicians daily
  • Gathered pertinent data from patient, took vitals and documented completely and accurately
  • Faxed prescriptions to pharmacies, performed EKG's, administered injections, performed ear washes, and ordered all supplies for the Internal Medicine Department
  • Communicated laboratory results to patients.

Senior Production Supervisor

M.K.E.I of America
08.1998 - 03.2003
  • Assembled flat screen Panasonic televisions
  • Within one year learned every job on the production line and was promoted to Supervisor of 12 employees
  • Safety Committee Coordinator/attended convention.

Education

Certified Medical Assistant II -

Everest Business College
04.2005

Skills

  • Guest Services
  • Hospitality service expertise
  • Reservation Management
  • Professional Appearance
  • Problem-solving skills
  • Teamwork and Collaboration
  • Time management abilities

Timeline

Hotel Front Desk Agent

Hiltons of Branson
02.2020 - 09.2024

Owner/Travel Agent

MD Travel Source
06.2019 - 02.2020

Warehouse Production Associate

Northstar Battery
04.2018 - 06.2019

Boxing & Debone Production

Butterball LLC
01.2017 - 04.2018

Material Processor II - Wireless Services Team

Assurant
06.2015 - 01.2017

Stocker/Sales Associate

Walmart
01.2015 - 06.2015

Owner/Travel Agent

MD Travel Source
01.2012 - 01.2015

Certified Medical Assistant/Triage

Baylor Family Medical Center
09.2008 - 01.2012

Certified Medical Assistant II in Internal Medicine

The Vancouver Clinic
06.2005 - 03.2008

Senior Production Supervisor

M.K.E.I of America
08.1998 - 03.2003

Certified Medical Assistant II -

Everest Business College
Mike Skye