Mike South

Senior Quality Associate

Gelita USA

06.2017 - Current

Served as a key liaison between the quality department and other functional areas within the company, facilitating effective communication on all matters related to product quality and performance.
Evaluated employee performance objectively using data-driven metrics tied directly to key business objectives, promoting accountability and fostering a performance-driven culture within the team.
Developed comprehensive training programs for new hires, fostering a culture of continuous learning and growth.
Conducted periodic reviews of quality assurance procedures, tools and equipment, identifying opportunities to upgrade our systems for enhanced performance.
Ensured compliance with regulatory and ISO standard(s) requirements by staying informed about changes communicated through either legislation or third-party certification bodies and updating company policies accordingly.
Streamlined processes for increased efficiency by conducting thorough internal audits of current systems and facilitating improvements to the QMS, FSMS, and EMS.
Conducted and lead supplier audits where needed to help support QA team resources.
Played an instrumental role in preparing the company for successful ISO certification audits through diligent preparation and review efforts to maintain high-quality standards across all operations.
Improved product quality by implementing robust testing procedures and quality control mechanisms and working with production in the process.
Collaborated and facilitated improvements in our systems with cross-functional teams to identify areas needing improvement, resulting in a better QMS, FSMS, and EMS.
Maintained up-to-date knowledge of industry best practices, incorporating them into existing workflows for improved performance.
Educated operators, supervisors and managers on specific QA standards and confirmed maintenance of standards.
Reported quality, food safety and environmental problems and concerns to management.
Performed testing of gelatin, fats, proteins, and minerals.
Completed routine inspections and audits to conform to established standards.
Reviewed production processes, and batch records for potential quality issues and Good Documentation Practices .
Developed and implemented procedures to meet product quality standards.
Drafted technical documents such as deviation reports, risk assessments, food safety plans, validations testing protocols, and forms.