Mike Stillwell
Apollo Beach,FL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Seasoned Driver with safe driving record and positive attitude. Highly effective and skilled at determining best routes. Punctual Driver with unprecedented talents in truck operations, loading and unloading and route coordination. Experience in operating and driving various trucks to transport goods and materials. Committed to ensuring delivery within specified timeframes. Safety-focused individual possessing outstanding driving record. Proactive, reliable and dedicated to cost-effective transportation of goods and materials. Excellent record of punctuality and work ethic. Hardworking Driver with expertise providing excellent transportation services. Engaging and pleasant personality with safe and accident-free driving record.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Driver Lead Dispatch
Chadwell Supply
10.2016 - Current
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Over see the Wise program and dispatch driver accordingly
- Monitor and coach drivers using the LYTX driver system
- Monitor RTS Sales pad and manually invoice tickets that get stuck from WISE.
- Monitor drivers and employee relationships.
- Attend Smith Driving Instructor coarse to teach our drivers to drive more safely.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
- Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Communicated with customers to provide delivery updates and confirm delivery locations.
- Demonstrated strong knowledge of geography and local roads for optimal route selection.
- Coordinated efficient routes to avoid delays and optimize schedules.
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
- Enhanced vehicle longevity with regular maintenance checks and repairs as needed.
- Communicated with dispatchers and other personnel to coordinate transportation schedules.
- Boosted company reputation through excellent driving record free from accidents or violations over an extended period of time.
Route Driver
Cypress Trucking Inc
08.2006 - 09.2016
- Enhanced route efficiency by consistently analyzing and optimizing delivery routes.
- Increased safety awareness by conducting regular vehicle inspections and adhering to traffic regulations.
- Received, counted and inspected inventory for delivery.
- Promoted company values through consistent demonstration of commitment to excellence during daily operations.
- Certified in operation of the Yard dog truck
- Certified in the operation of 53 foot flatbed delivering drywall.
- Certified in the operation of 28ft Gooseneck dump truck
- Inspected and loaded delivery trucks and picked up customer returns.
- Maintained strong professional relationships with clients through effective communication and problem-solving skills.
- Ensured compliance with company policies and DOT regulations, contributing to a safe work environment for all employees.
- Reduced vehicle downtime by promptly addressing maintenance issues, ensuring optimal performance throughout the workday.
- Streamlined loading procedures by organizing cargo efficiently, allowing for quicker dispatch times.
- Safeguarded company assets through vigilant monitoring of cargo integrity during transit, preventing losses due to theft or damage before reaching their intended destination.
Route Driver
Keebler Distribution
07.2005 - 07.2006
- Enhanced route efficiency by consistently analyzing and optimizing delivery routes.
- Increased safety awareness by conducting regular vehicle inspections and adhering to traffic regulations.
- Promoted company values through consistent demonstration of commitment to excellence during daily operations.
- Received, counted and inspected inventory for delivery.
- Provided exemplary customer service while handling inquiries or complaints, fostering loyalty among clientele.
Route Driver
J.J. Taylor Distributing
02.2001 - 06.2005
- Enhanced route efficiency by consistently analyzing and optimizing delivery routes.
- Increased safety awareness by conducting regular vehicle inspections and adhering to traffic regulations.
- Delivered orders to customers to drive full satisfaction.
- Stocked shelves and loaded orders to prepare deliveries.
- Assisted with sorting and organizing stockroom items.
Route Driver
Coca Cola Enterprises
01.2000 - 01.2001
- Enhanced route efficiency by consistently analyzing and optimizing delivery routes.
- Increased safety awareness by conducting regular vehicle inspections and adhering to traffic regulations.
- Received, counted and inspected inventory for delivery.
- Promoted company values through consistent demonstration of commitment to excellence during daily operations.
- Inspected and loaded delivery trucks and picked up customer returns.
- Maintained strong professional relationships with clients through effective communication and problem-solving skills.
- Contributed to a positive workplace atmosphere by maintaining professionalism and courtesy when interacting with colleagues and supervisors alike.
- Ensured compliance with company policies and DOT regulations, contributing to a safe work environment for all employees.
Assistant Store Manager
Car Quest Auto Parts
02.1997 - 12.2000
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Created and maintained safe and secure work environments for employees.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
Assistant Store Manager
One Stop Auto Parts
05.1995 - 02.1997
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Created and maintained safe and secure work environments for employees.
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
Education
High School Diploma -
East Bay High School
Gibsonton, FL06.1990
Skills
- Time Management
- Valid Driver's License
- Customer Service
- Clean Driving Record
- City and non-city driving
- Punctual and Reliable
- Safe Driving Practices
- Problem-Solving
- Punctuality
- GPS and route planning
- Loading and unloading
- Traffic laws knowledge
- Defensive Driving
- Safety Protocols
- Vehicle Inspection
- Safety Management
- Route Planning
- Driving in Adverse Conditions
- Navigational Systems and GPS
- Vehicle inspections
- Route Management
- Transportation
- Traffic Law Observation
- Vehicle Maintenance
- Commercial driving
- Equipment Operation
- Relationship Building
- Accident Prevention
- Adaptable driving techniques
- Schedule Management
- Basic vehicle repairs
- Confidentiality understanding
- Fuel Efficiency
- DOT Compliance
- Order picking and processing
- Equipment monitoring
- Materials Transport
- Shipping and packaging
- Strategic Planning
- CDL License
- Route logs
- Appointment Scheduling
- Processes and procedures
- Staff Development
- Revenue Generation
- Commercial vehicles expertise
- Transportation Regulations
- Vehicle maintenance and repair
- Cargo Loading
- Accident reporting
Accomplishments
- Achieved Smith Systems Driver Trainer Certificate by completing the coarse with accuracy and efficiency.
Certification
- Licensed CDL Holder - 2000 to Present
Timeline
Driver Lead Dispatch
Chadwell Supply
10.2016 - Current
Route Driver
Cypress Trucking Inc
08.2006 - 09.2016
Route Driver
Keebler Distribution
07.2005 - 07.2006
Route Driver
J.J. Taylor Distributing
02.2001 - 06.2005
Route Driver
Coca Cola Enterprises
01.2000 - 01.2001
Assistant Store Manager
Car Quest Auto Parts
02.1997 - 12.2000
Assistant Store Manager
One Stop Auto Parts
05.1995 - 02.1997
High School Diploma -
East Bay High School