Mike Taylor

Coweta,OK

Summary

Detail-oriented Quality background. Manufacturing background and proven expertise in building and leading successful teams. Knowledgeable about front-line operations and motivated to use expertise to help company grow and exceed Quality expectations. Talented problem-solver ready to back up employees at any time.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.

Overview

years of professional experience

Work History

Lead Consultant

Fedex Office Store

11.2021 - Current

Received customer orders, quoted pricing information, performed consultative selling to customers and recommended company products and services tracks.
Oversaw digital imaging, scheduling and running production on full-service orders.
Completed required financial paperwork and contributed to financial reporting on daily sales, close-outs and bank deposits.
Developed program schedules and monitored milestones, managing production flow to guide production orders to correct and timely completion.

Quality Manager

HSM Solutions

11.1998 - Current

Drove company quality standards, supporting external audits and regulatory inspections, and applying feedback to correct deficiencies.
Managed compliance programs, including employee training, audit coordination, and reporting.
Maintained quality standards and production consistency by reviewing and approving procedural changes.
Developed and reported performance metrics for enterprise-wide operations.
Oversaw supplier approval process, maintained approved supplier list, and managed vendor relationships.
Addressed and implemented corrective actions to resolve customer quality issues across all sites.
Drove quality objectives through implementation of continuous improvement initiatives.
Spearheaded development of SOP documentation, including monitoring periodic SOP review requirements.
Spearheaded continuous improvement activities, driving changes and adapting to evolving production demands.
Outlined issues such as nonconformance, root cause analyses and quality trends with clear, detailed reports.
Optimized quality control systems with continuous performance monitoring.
Checked conformance of raw materials, purchased parts, and finished products against quality specifications.

Education

General Education -

Yucaipa High School

Yucaipa, CA

05.1993

Skills

Customer Service
Front Counter Retail
Prepare Reports
Production support
Regulatory compliance

Providing Leadership
Multitasking
Supervisory Experience
Attention to detail

Awards

Completed ISO 9001:2015 Internal Auditor course., Completed Team building course.

Timeline