Mike Thomas
New York,NY
Summary
Dynamic Branch Operations Manager at World Bank Group with expertise in financial analysis and regulatory compliance. Proven track record in enhancing business banking relationships and conducting successful audits. Adept at resolving complex customer issues while maintaining cash integrity, showcasing strong problem-solving abilities and strategic resource allocation.
Overview
20
20
years of professional experience
Work History
Branch Operations Manager
World Bank Group
New York City, NY
04.2005 - Current
- Coordinated approval or rejection of lines of credit or commercial, real estate or personal loans.
- Conducted reviews and evaluations for cost-reduction opportunities.
- Coordinated preparation of external audit materials and external financial reporting.
- Provided guidance on best practices for handling difficult customers or situations.
- Verified cash by balancing cash drawers and maintaining cash count records.
- Served as primary contact between the branch and corporate headquarters.
- Complied with company policies and government regulations to prevent and detect rule violations and protect organization from fines and lawsuits.
- Built financial models to allocate resources, forecast cash and investment needs and make capital budgeting decisions.
- Grew business banking relationships through proactive outreach.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Education
M.D. - Banking And Finance
Columbia University
New York, NY03-1982
Skills
- Financial analysis
- Regulatory compliance
- Cash handling
- Audit coordination
- Credit risk assessment
- Customer service
Timeline
Branch Operations Manager
World Bank Group
04.2005 - Current
M.D. - Banking And Finance
Columbia University
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