Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mike Tillotson

Andover,CT

Summary

Adept at leveraging adaptability and customer service skills, I've driven success across roles, notably as an HVOF Sprayer at Plasma Technology Inc and as an Assistant Manager at Chic & Antique LLC., enhancing safety and training protocols. My background spans from technical expertise in power tool operation to fostering teamwork, consistently achieving beyond set goals. My approach has significantly improved operational efficiency and client satisfaction, marking me as a standout contributor in professional and production environments.

Overview

8
8
years of professional experience

Work History

HVOF Sprayer

Plasma Technology Inc.
02.2017 - Current
  • Adapted quickly to work site changes by adjusting techniques or selecting alternative coatings as needed for optimal results.
  • Ensured safety compliance by correctly wearing protective gear and following established procedures during the spraying process.
  • Assisted in training new employees on proper spraying techniques, equipment maintenance, and safety protocols for increased productivity.
  • Expanded knowledge about different coating systems regularly to stay informed about industry advancements and best practices.

Meat Department Clerk

Whole Food Market
03.2022 - 04.2023
  • Packaged meat products securely using appropriate wrapping materials to ensure freshness during transport home from store by customers.
  • Wrapped, weighed and filled product with efficiency to manage high volume of customers.
  • Followed proper safety, handling, and cross-contamination procedures.
  • Handled customer concerns or complaints with professionalism and care, reinforcing a positive company image and cultivating long-term relationships.

Insurance Agent

Allstate Insurance Co
07.2021 - 04.2022
  • Built strong relationships with clients through consistent communication and excellent customer service.
  • Responded to customer calls swiftly to resolve issues and answer questions.
  • Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
  • Maintained high standards of customer service by building relationships with clients.

Assistant Manager

Chic & Antique LLC
01.2021 - 06.2021
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

Education

High School Diploma - Autobody Repair

Howell Cheney Technical High School
Manchester, CT
06.2016

Skills

  • Power Tool Operation
  • Protective Gear Usage
  • Customer Service
  • Teamwork and Collaboration
  • Attention to Detail
  • Time Management
  • Adaptability

Timeline

Meat Department Clerk

Whole Food Market
03.2022 - 04.2023

Insurance Agent

Allstate Insurance Co
07.2021 - 04.2022

Assistant Manager

Chic & Antique LLC
01.2021 - 06.2021

HVOF Sprayer

Plasma Technology Inc.
02.2017 - Current

High School Diploma - Autobody Repair

Howell Cheney Technical High School
Mike Tillotson