Mike Toledo
Sherman Oaks,CA
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
16
16
years of professional experience
Work History
Assistant Manager
Vince
03.2016 - Current
- Streamlined store operations for increased efficiency, implementing new processes and procedures.
- Developed strong working relationships with staff, fostering a positive work environment.
- Increased sales through effective merchandising strategies and targeted promotions.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Sales Associate
H&M
04.2015 - 02.2019
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
Stock Associate
Abercrombie & Fitch
04.2008 - 02.2015
- Improved inventory accuracy by conducting regular stock audits and updating the database accordingly.
- Enhanced warehouse efficiency by organizing shelves and storage areas for easier product access.
- Reduced shrinkage rates with vigilant monitoring of stock levels and timely reporting of discrepancies.
- Streamlined order fulfillment processes, ensuring accurate picking and packing of items for shipment.
Education
Associate of Arts - Film
Los Angeles Film School - Hollywood
Los Angeles, CA07.2014
Skills
- Multitasking
- Relationship Building
- Excellent Communication
- Managing Operations and Efficiency
- Self Motivation
- Team Collaboration
- Retail Operations
Languages
Spanish
Native or Bilingual
Timeline
Assistant Manager
Vince
03.2016 - Current
Sales Associate
H&M
04.2015 - 02.2019
Stock Associate
Abercrombie & Fitch
04.2008 - 02.2015
Associate of Arts - Film
Los Angeles Film School - Hollywood
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