Mike Turner
Plano,TX
Summary
Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
8
8
years of professional experience
Work History
Hard Goods Manager
PGA Tour Superstore
Plano, TX
10.2014 - 04.2022
- Supervised staff of 15 personnel by implementing company policies, protocols, work rules and disciplinary action.
- Estimated expected changes in business operations and made proactive adjustments to employee schedules and inventory levels to address needs.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
Education
No Degree - Business Management
Richland Community College, Dallas, TX
Dallas, TXSkills
- Budgeting
- Creative merchandising
- Negotiation
- Sales and marketing
- Staff Management
- Multitasking Abilities
- Active Listening
- Critical Thinking
- Teamwork and Collaboration
- Strategic planning
Timeline
Hard Goods Manager
PGA Tour Superstore
10.2014 - 04.2022
No Degree - Business Management
Richland Community College, Dallas, TX