Mike Vidales
Leon Valley,TX
Summary
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth. Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.
Overview
6
6
years of professional experience
Work History
Security Officer
Allied Universal Security Services
San Antonio, TX
06.2024 - Current
- Prioritized and organized tasks to efficiently accomplish service goals.
- Worked with cross-functional teams to achieve goals.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Worked effectively in team environments to make the workplace more productive.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Wrote reports outlining thefts, unauthorized access violations or other unusual occurrences to help support later criminal or civil actions.
- Checked footage and live feeds from surveillance cameras for trespassers and criminal activity.
- Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
- Checked and secured building areas during off-hours to prevent entry by unauthorized individuals.
- Observed patrons and customers to quickly address security situations.
- Monitored security cameras to identify and respond to suspicious activity.
- Adhered to post orders while maintaining a visible presence around the property.
- Patrolled crowds during events to preserve order and promote security.
- Guarded restricted areas to prevent unauthorized entry.
- Confirmed visitor identification prior to granting entry into the building.
- Monitored surveillance cameras and responded to suspicious activity.
- Maintained accurate logs of all security related activities.
- Monitored CCTV systems to ensure safety and security of premises.
- Completed incident reports to record security or loss prevention incidents.
- Monitored building and property entrances and exits to detect intrusions and protect assets.
Housekeeper
Brookdale Assisted Living
San Antonio, TX
10.2021 - 11.2024
- Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
- Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.
- Organized closets with hangers for guests' clothing items.
- Inspected guest rooms after cleaning to ensure they were presentable.
- Prepared rooms for meetings and arranged decorations, media equipment and furniture for social or business functions.
- Returned rooms to occupant-ready status to satisfy future guests.
- Communicated with customers about requests for additional supplies or cleaning services.
- Disinfected telephones, light switches and other frequently touched objects.
- Swept and damp-mopped private stairways and hallways.
- Maintained and organized cleaning supplies stock.
- Reported maintenance concerns or repairs to appropriate supervisor for prompt remediation.
- Interacted pleasantly with clients and guests when performing daily duties.
- Assisted in laundry services including washing, drying, and folding linens.
Machine Operator
Sunset Painting
San Antonio, TX
06.2024 - 10.2024
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Check products for accuracy using measuring instruments such as calipers, micrometers, gauges.
- Monitor the feed and speed of machines during the machining process.
- Performed regular maintenance on machines to ensure optimal performance.
- Load raw materials into machines according to specified measurements.
- Adjusted machine settings according to production requirements.
- Maintained proper chemical inventories.
- Troubleshoot malfunctions in equipment or processes.
- Perform periodic maintenance on machines such as cleaning and lubrication.
Drive-Thru Cashier
Lubys Inc
San Antonio, TX
08.2022 - 11.2022
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Utilized various software and tools to streamline processes and optimize performance.
- Completed day-to-day duties accurately and efficiently.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Identified needs of customers promptly and efficiently.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Maintained updated knowledge through continuing education and advanced training.
- Greeted patrons, speaking clearly to take orders and give details about food items.
Drive-Thru Cashier
Lubys Inc
San Antonio, TX
10.2020 - 04.2021
- My everyday routine consisted of getting to work and setting up the drive-thru on weekends. On weekdays, I would come in at 3 and leave at 9. My responsibilities were to fill the sanitation bucket, then I would wipe down the counters. After that, I would clean the soda machine with sanitary water, and then I would put the nozzles back on the soda machine. Afterward, I would set up the counter. Bottle drinks, bakery breads, and gift cards . After I would fill up teas, then wait for the cash drawers, I would see how many orders were called in and make sure we were always on point. When condiments got low for the drive-thru, we would fill them with cranberry, tartar, pico de gallo, etc. That's how we would operate daily.
- Processed customer payments quickly and returned exact change and receipts.
- Counted and balanced cashier drawers.
- Worked quickly to document orders, answer questions and process payments, keeping high-volume line moving and maintaining high customer satisfaction.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
- Operated drive-thru window efficiently to ensure fast order processing times.
- Maintained work area and kept cash drawer organized.
- Took orders, prepared foods and processed payments in full-service establishment.
Overnight Stocker
sams club
San Antonio, TX
10.2019 - 03.2020
- during my time at sams club my responsibilities were to acquire a walkie talkie walk through the 8 grocery isles see what needed to be zoned then I would zone all 8 isles and keeping myself busy till it was my lunch break when I would go back to work I would then focus my attention on the paper isle, I would begin to stock the paper isle, then I would move to the restaurant isle we wouldn't stock that isle. The managers wanted me to stock paper zone the juice wall and sometimes laser beam pallets with a pallet jack
- Organized shelves, racks and bins to ensure product availability.
- Used proper case cutting techniques to cut and sort stock loads.
- Followed instructions to properly arrange merchandise items.
- Maintained an orderly appearance at all times throughout the store.
Drive-Thru Cashier
Lubys Inc
San Antonio, TX
06.2019 - 10.2019
- my everyday routine consisted of getting to work and setting up drive thru on WEEKENDS weekdays i would come in at 3 and leave at 9 my responsibilities were to fill the sanitation bucket, then i would wipe down counters, after i would clean the soda machine with sanitary water then i would put the nozzles back on the soda machine after i would set up the counter . Bottle drinks, bakery breads, and gift cards . after i would fill up teas then wait for the cash drawers after i would see how many order were called in and make sure we were always on point . when condiments got ow for drive thru we would fill them cranberry, tartar, pico de gallo etc. thats how we would operate daily.
- Answered phone calls to assist customers with questions and orders.
- Maintained cleanliness of work area throughout shift.
- Managed multiple tasks simultaneously while maintaining a high level of efficiency and accuracy.
- Cross-checked orders against invoices to ensure accuracy of delivery shipments received from vendors.
- Processed payments using cash register, debit and credit card terminals, and other point of sale equipment.
- Performed opening duties such as setting up registers with required supplies for shift operations.
- Greeted customers, took orders, and provided product information.
- Maintained knowledge of current menu items, prices, and promotions.
- Kept drive-thru station well-stocked and organized to meet customer needs.
- Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.
Education
High School Diploma -
Legacy of Educational Excellence
San Antonio, TX06-2000
Skills
- Visitor tracking
- Electronic surveillance
- Premises patrol
- Arrest procedures
- Incident reporting
- Relationship building and management
- General security
- Physical fitness
- Investigation documentation
- Stationary surveillance
- Identification verification
Timeline
Security Officer
Allied Universal Security Services
06.2024 - Current
Machine Operator
Sunset Painting
06.2024 - 10.2024
Drive-Thru Cashier
Lubys Inc
08.2022 - 11.2022
Housekeeper
Brookdale Assisted Living
10.2021 - 11.2024
Drive-Thru Cashier
Lubys Inc
10.2020 - 04.2021
Overnight Stocker
sams club
10.2019 - 03.2020
Drive-Thru Cashier
Lubys Inc
06.2019 - 10.2019
High School Diploma -
Legacy of Educational Excellence
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