Mike Wess
Morgan Hill,CA
Summary
High-performing Automotive Sales Manager with 9+ years background meeting or exceeding customer acquisition and revenue growth targets by maximizing sales team potential through aggressive recruiting, objectives setting, coaching and performance monitoring strategies. Leverages new and used inventory control skills, excellent training and internet sales process success and deploys current technologies to achieve sales goals. Consistently engages with customers to build base of referrals and repeat business and creates annual forecasts and budgets through solid understanding of dealership operations, including all aspects of sales and finance.
Overview
16
16
years of professional experience
Work History
Sales Manager
Putnam Lexus
07.2023 - 03.2024
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
Automotive Sales Manager
Stevens Creek Hyundai
06.2022 - 07.2023
- Leveraged Momentum, CDK, Route1, CUDL, AutoTrader, TrueCar, vAuto, KBB and other resources to drive new and used car sales.
- Promoted new and used vehicle sales to exceed dealership volume, gross profit and customer expectations.
- Recruited, hired, trained and managed sales team to set, achieve and exceed sales goals while controlling expenses and exceeding profit and CSI objectives.
- Liaised with vehicle sales representatives to review sales versus objectives, needs and growth opportunities and resolve customer complaints.
- Coached individual team members on daily basis to maximize unit volume, gross profit and earnings potential.
Sales Manger
Piercey Toyota
09.2019 - 04.2022
- Promoted continuing education opportunities for sales team to bolster skills and add value to department.
- Recruited and hired top-level talent to add value and expertise to sales department
- Used vendor expertise to deliver educational content to sales team
- Managed leads and via e-mail, phone calls, and customer walk ins.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
Sales Manager
Capitol Ford DGDG
09.2015 - 09.2019
- Maintained marketplace visibility marketplace by participating in industry-related and community activities.
- Established and cultivated solid business relationships with new or existing customers.
- Closed lucrative sales deals using strong negotiation and persuasion skills.
- Targeted and prospected for new business through telemarketin
- Developed and implemented comprehensive business strategies and sales and marketing plans that complemented overall corporate operating plan.
- Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
- Used vendor expertise to deliver educational content to sales team.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Targeted and prospected for new business through telemarketing, individual creativity and innovation.
Finance Manager
Toyota Sunnyvale
10.2012 - 09.2015
- Supported operations management, sales and marketing efforts to increase revenue and overall financial health.
- Reviewed documentation and identified financial discrepancies where applicable.
- Maintained responsive organization with sustained revenue growth through industry forecast monitoring and deliberate financial planning.
- Kept an $1500 backend average at an high producing Toyota store.
- Executed vendor setup and payment, administration of bank accounts and account reconciliations.
Sales
Piercey Toyota
02.2008 - 03.2012
- Helped customers locate products and checked store system for merchandise at other sites.
- Engaged with customers to build rapport and loyalty.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Education
Bachelor of Arts - Public Relations
San Jose State University
San Jose, CASkills
- Extensive personal network
- Sales presentations
- Business development and planning
- Sales Reporting
- Strategic planning
- Accomplished manager
- New Business Development
- Review of contracts
- Direct sales
- Systems and software programs
- Solution selling
- Sales processes
- Analytical problem solver
- Coaching and mentoring
- Motivational Skills
- Verbal and written communication
- Product Knowledge
Timeline
Sales Manager
Putnam Lexus
07.2023 - 03.2024
Automotive Sales Manager
Stevens Creek Hyundai
06.2022 - 07.2023
Sales Manger
Piercey Toyota
09.2019 - 04.2022
Sales Manager
Capitol Ford DGDG
09.2015 - 09.2019
Finance Manager
Toyota Sunnyvale
10.2012 - 09.2015
Sales
Piercey Toyota
02.2008 - 03.2012
Bachelor of Arts - Public Relations
San Jose State University